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Nicolas HesseNH

Nicolas Hesse

ERP-CRM Project Manager | Dynamics 365 | FnO

€650/day
Champagnole, FR
15+ years

Average response time: 4 hours

Freelancer profile translated to English.
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About Nicolas

Need to secure your Dynamics 365 deployment? I support IT Directors and business leaders in managing their complex ERP/CRM projects (Audit, AMOA, Migration, Change). I have also developed skills in the Supply Chain area of D365 Finance and Operations.
With over **20 years of experience**, I have carried out numerous consulting missions in project management and AMOA for large groups and SMEs.

My key **areas of expertise**:
  • **Audit & Strategic Planning**: Conducting existing system audits, value analysis, and defining target trajectories for your information systems.
  • **Tender Management**: Drafting functional and technical specifications, selecting integrators, and assisting in solution selection.
*Dynamics 365 Expertise(Finance & Operations and CRM): Managing ERP/CRM projects on the Microsoft ecosystem (multisite deployment in several countries, data migration, interfacing with third-party solutions).
  • **Team Management**: Supervising multidisciplinary teams (developers, analysts, BI experts) and managing multisite projects.
  • **Change Management**: Supporting users and ensuring adoption to guarantee the ROI of your digital investments.
Why entrust your mission to me?
  • **Rigor and Transparency of Consulting**: A structured methodology acquired during my many consulting missions, ensuring deadlines and budgets are met.
  • **360° Vision**: Capable of discussing with General Management on strategic issues as well as with developers on specific technical points.
  • **Concrete Experience**: I recently led the global transformation of an industrial group.
Immediately available for remote missions with occasional travel throughout France (Paris, Lyon, Dijon).
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Champagnole (up to 50km), Lyon (up to 50km), Lons-le-Saunier (up to 10km), Dole (up to 50km), Besançon (up to 50km)

Experience

  • n conseil
    Senior ERP & CRM Consultant - Founder n conseil
    CONSULTING AND AUDITS
    October 2025 - Today (10 months)
    Champagnole, France
    I founded n conseil to offer leaders and IT Directors proximity, transparent, and exclusively operationally results-oriented support.

    With 20 years of expertise, I am your single point of contact to manage your projects from A to Z:
    • Audit & Planning: Diagnosis of the existing situation and strategy definition.
    • Project Management (AMOA): Technical and business coordination through deployment.
    • Change Support: Training and securing user adoption.

    My added value: A dual strategic and technical background to transform your digital tools into concrete and sustainable performance drivers.

    📍 Interventions: Doubs, Jura, all of France (Hybrid / Remote work).
    Consulting
  • HIFI FILTER
    Project & Development Manager - Dynamics 365 F&O Expert
    LOGISTICS AND SUPPLY CHAIN
    January 2015 - September 2025 (10 years and 8 months)
    Pontarlier, France
    Managed a team of 12 people (developers, analysts, project managers, BI experts) and a multisite development team (Poland/France). Led the ERP and CRM migration project to Dynamics 365 for the entire group. Implemented agile and innovative IT processes and aligned information systems with strategic objectives: Data warehouse and reporting, e-Invoicing, client API, Cloud infrastructure.
    ERP Dynamics 365 Team Management IT Project Management Agile Methodology
  • VIATYS CONSEIL
    Senior Consultant
    CONSULTING AND AUDITS
    January 2008 - January 2014 (5 years and 11 months)
    Paris, France
    Staff augmentation / Technical assistance missions for the following clients:
    • Française des Jeux: AMOA Project Manager for digital marketing projects (websites and mobile applications).
    • Belambra: Consulting for the e-commerce site redesign, including tender management and digital agency supervision.
    • Natixis: Assistance to the Project Owner for the evolution of web and intranet tools.
    AMOA E-commerce IT Project Management Project Management Consulting

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Education

  • Computer Engineering Degree
    École Nationale d'Ingénieurs de Brest
    2004
    Informatique Industrielle

Certifications

Skill set

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