Freelancer profile translated to English.
Back to original languageAbout Nicolas
Hello,
I am Nicolas Hermand, Consultant, certified ISO 27001 Lead Implementer. With 5 years of experience at Studi (Galileo Global Education), a French leader in EdTech, I have managed compliance programs nationwide and transformed regulatory constraints into performance levers.
MY AREAS OF EXPERTISE
🛡 Cybersecurity & IT Governance
Full ISMS deployment (ISO 27001), PSSI writing, risk management (ISO 27005), Business Continuity Plan (BCP/DRP), GDPR compliance, and AI Act impact assessments.
🎓 Quality, Audit & Compliance
Qualiopi mock audits on the 32 indicators of the RNQ, preparation for GIE D2OF controls, documentary engineering, and business process optimization, preparation for the CSR Engaged label ISO 26000 and 27001.
🌐 Digital Transformation & Secure Web
Project management (Jira, Confluence, Salesforce, Miro), API solution integration, WordPress & Drupal creation and redesign, Compliance architecture.
TOOLS
Jira · Confluence · Salesforce · Trello · Miro · Figma · Canva · Google Suite · WordPress · Elementor · Drupal · FreePBX · AI
📍Montpellier & remote · Occasional on-site visits possible ·
☎️ Contact me for an initial discussion.
French
Native or bilingual
English
Conversational
Can work on-site
Montpellier (up to 50km), Paris (up to 20km), Lyon (up to 20km), Nantes (up to 20km), Marseille (up to 40km)
Experience
- StudiQUALITY PROJECT MANAGEREDUCATION AND E-LEARNINGJanuary 2022 - Today (4 years and 7 months)Pérols, France
- Managed optimization and compliance projects (Quality, Security, CSR).
- Preparation and contribution to audits (Qualiopi, ISO 27001, Engaged CSR Label).
- Implementation of security and business continuity policies (PSSI, BCP).
- Guarantor of GDPR compliance and management of individuals' rights.
- Strategic deployment
- Implementation of the CSR approach (based on ISO 26000).
- Transversal project team management - planning, skill development, follow-up interviews
- Security reporting - dashboards, KPIs, governance bodies
- IT risk management (ISO 27005 or Ebios method), update of DdA and PTR
- StudiSTUDENT SUCCESS MANAGER EXPERTEDUCATION AND E-LEARNINGJanuary 2021 - January 2022 (1 year)Pérols, France
- Managed student success through KPI analysis and problem-solving.
- Comprehensive management of student follow-up, from needs identification to resolution using an internal CRM.
- Proficient in managing student administration, schedules, and training transfers.
- Optimization of processes and support tools (FAQ updates, knowledge base, etc.).
- Guarantor of student satisfaction and engagement.
- Managed and planned the schedules of a team of advisors.
- Supported skill development – individual development plans.
- Conducted follow-up interviews - feedback, evaluation, and co-construction of objectives.
- Monitored and developed the client portfolio - student satisfaction and engagement.
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Education
- MBA CHIEF DIGITAL OFFICERStudi2026
- ISO 27001 Lead Implementer - Information System SecuritySkill4allISO 27001 Lead Implementer - Sécurité des Systèmes d'Information
Certifications
- ISO 27001 lead implementerSkill4all2025