Freelancer profile translated to English.
Back to original languageAbout Nicolas
I support you inProduct Design UX & UIandUser Researchmissions.
I help you create websites, mobile apps, and digital services that meet your users' needs and your business objectives.
Alone or as part of one of your squads, I work on the entire design process:
👉 Discoverywith qualitative or quantitative user research, user testing, data analysis, etc.
👉 Deliveryby designing features, journeys, prototypes, and interfaces that have a real impact, in an accessible and scalable way.
Not forgetting to make these products and experiences simple, with the right tone (because words matter too).
Two recent projects:
👉AI feature designin the volunteer mission creation process on JeVeuxAider.gouv.fr, to improve the quality of listings and reduce moderation time
👉Exploratory researchon the engagement of 16-30 year olds for the API Engagement - interviews with AI-accelerated analysis, then a functional prototype under Lovable
I have also worked extensively in B2B and B2C, in public service, edtech, travel, and fintech. Whether for a one-off project or to join your squad for a longer period, let's discuss it :)
French
Native or bilingual
English
Fluent
Can work on-site
Nantes (up to 50km), Paris (up to 10km)
Experience
- JeVeuxAider.gouv.frProduct Designer UX & UIPUBLIC SECTORDecember 2023 - Today (2 years and 7 months)Paris, FranceJeVeuxAider.gouv.fris the public platform for volunteering, allowing:
- everyone to find a volunteer mission that suits them
- associations to find motivated volunteers
JeVeuxAider.gouv.fr has approximately 300,000 visitors and over 16,000 connections between volunteers and associations each month.Role and responsibilities- Designer within the Product squad, with 1 PM and 2 developers
- User research: semi-guided user interviews, surveys (Tally), data analysis (Metabase, Plausible, Posthog) and remote observations (Hotjar)
- Design of features and improvements: design of user journeys and overall experience on the platform, mockups and prototypes (Figma)
- Design system: use of DSFR, the French design system
- No-code integration of acquisition landing pages (Wordpress)
Achievements- 450 additional connections per month (+2.8%) thanks to 2 new features for volunteers: alerts for new missions and waiting lists for full missions
- Calendar for short and one-off missions: conversion rate from visit to connection of 6.6% (vs. 5.6% on the standard search page)
- Redesign of volunteer search for associations: 7 times more connections created
- Redesign of the volunteer profile completion process: 80% of new volunteers have indicated at least one favorite activity (vs. 23% previously) / 50% of new volunteers have indicated their availability (vs. 15% previously)
- API EngagementProduct Designer UX & UIPUBLIC SECTORDecember 2023 - May 2026 (2 years and 5 months)Paris, FranceThe API Engagement allows engagement platforms to share and disseminate volunteer and civic service missions to over 200 platforms.
- Initiation of a new product to help young people find the right engagement for them (in partnership with a Product Manager): exploratory research with young people aged 16 to 25 and youth mentors on their relationship with engagement (volunteering, civic service), definition of a Product Vision, creation and user testing of a functional prototype (Lovable), definition of the MVP's functional scope
- User research with volunteer firefighters and their needs and volunteer recruitment process; definition and design of associated solutions for partnership implementation
- Evolutions and compliance of interfaces (partner dashboard, widgets) with the French design system (DSFR)
- Monitoring of accessibility audits for various platforms: widgets, partner dashboards, showcase website
- SIMPLON.COProduct Designer & Product ManagerEDUCATION AND E-LEARNINGFebruary 2023 - September 2023 (6 months)Paris, FranceSimplon trains professionals in digital technical professions: web and mobile developers, system administrators, cloud engineers, etc.Role with a dual focus as Product Designer and Product Manager on a platform used by trainers and learners during Simplon training sessions: creation of training content, delivery of deliverables, skills assessment, monitoring of skill development, etc.Achievements- Implementation of a continuous discovery methodology and roadmap definition- Definition of a Product Vision for a new platform and prototype design- Redesign of navigation on the existing platform- Management of an RGAA accessibility audit and associated developments
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Education
- Engineering degree, MultimediaIMAC Engineer2012
- Computer Science Bachelor's DegreeISTIA - Engineering School of the University of Angers2010Cycle préparatoire et première année du cycle ingénieur