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Nicolas GiraultNG

Nicolas Girault

Trainer Facilitator Coach

€700/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nicolas

🎯 Expert in tailor-made pedagogical engineering | Certified DISC & AFEST
I solve problems, translate strategic challenges into field needs, and support the acquisition of skills through training and measurable, sustainable skill development in the field.

👉 My job: to intervene where postures, practices, and human relationships make the difference.
👉 My specialty: creating high-impact training programs in soft skills, management, and trainer training.

✅ What I bring concretely
A keen understanding of needs, even implicit ones: I know how to decode a brief, rephrase the client's expectations, and build programs aligned with the organization's objectives.

Clear and actionable KPIs: I work with measurement logic (Kirkpatrick levels 1 to 3) to evaluate and demonstrate the effectiveness of my actions.

Intelligent pedagogy, adapted to the context: I use active and experiential methods when they truly serve learning – never for the sake of fashion.

A demanding ally posture: I foster progress without infantilizing. I challenge without judging. I support without doing it for them.

🧰 My playgrounds
Soft skills development (communication, assertiveness, leadership, emotional intelligence, etc.)
Trainer training (design, facilitation, pedagogical posture)
AFEST: design & on-the-job support
Coaching of referents, tutors, field trainers
Behavioral analysis (certified DISC & Driving Forces)

💬 My signature
Embodied, rigorous, and profoundly human pedagogy.
I create learning spaces where progress is visible, measurable, and felt.
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • IndĂ©pendant
    Trainer Facilitator Coach
    January 2022 - Today (4 years and 5 months)
    đŸ§‘â€đŸ« Independent Trainer – Expert in active pedagogy & field support


    (+7 years of experience – Retail, Management, Soft Skills, Digital Learning)

    💡 Designs and delivers tailor-made training sessions in person, remotely, and blended learning (AFEST, virtual classroom, e-learning).

    🧠 Expert in active pedagogies: designing engaging learning paths with discovery, input, practice, and formative assessment.

    đŸŽ„ Creates e-learning modules and professional videos: technical skills (Meti, Open Bravo), management scenarios, toolkits.

    đŸ§‘â€đŸ’Œ Field Coaching and Training:

    Nespresso: coaching of store managers.

    Tiffany & Co.: field managerial support.

    Pandora: coaching of sales staff on commercial posture.

    La Maison du Chocolat: training of point-of-sale managers.

    Société Générale: internal trainer training.

    Renault: facilitation on stress management and incivilities.

    Adeo (Leroy Merlin): team facilitation for IT engineers.


    đŸ€ Field Referent at Darty: observation of customer interventions, coaching of technical tutors on posture and pedagogy.

    đŸ§© Trainer of trainers CFDT: facilitation without PowerPoint, group management, collective intelligence, AI & pedagogy.

    📐 Mastery of frameworks and pedagogical engineering: Qualiopi, AFEST, Kirkpatrick, FOAD, Digiforma, AI tools.

    💬 Trainer-coach posture: structured feedback, learner autonomy, active listening, immediate adaptation to the field.
    Individual Coaching Pedagogical Engineering Facilitator Trainer Training Soft Skills
  • LagardĂšre Travel Retail
    Operational Trainer
    RETAIL (SMALL BUSINESS)
    March 2017 - September 2021 (4 years and 6 months)
    - Creation and delivery of training modules for the management/alcohol/tobacco/gastronomy/fashion sectors (Watchmaking, jewelry, textiles, eyewear)
    - Managerial support for the France region (10 airports)
    - Needs assessment and order taking for a specific scope
    - Head of the French cigar expert group

    Notable projects over the last 2 years:

    2019:
    - participation in the deployment project of the TCPOS cash register software for France
    - support for managerial teams at Nice and Marseille airports
    - coaching of assistant managers CDG Nespresso - Multistore (Alcohol/Perfumes/Fashion)
    - Creation of on-site workshops for jewelry and textiles.
    - participation in the opening of the "parfums d’alcîve" point of sale at CDG (LACM)

    2018:
    - creation of an expert sales group to organize knowledge sharing at Lyon airport
    - participation in the integration of "Maison du Chocolat" points of sale at CDG within the SDA company.
    - creation and delivery of sales training for the "Unanime" animation agency
    - delivery of "Welcome" training, the new service quality for Relay points of sale
    Training Training Engineering Pedagogical Engineering Team Coaching Facilitation Individual Coaching Co-construction Project Support

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Education

  • Trainer-Consultant
    SIPCA
    2021
    IngĂ©nierie de formation ‱ Qualification de la demande, explicite et implicite, du commanditaire Ă  la lumiĂšre d'une analyse de son contexte, de la culture et l'organisation de l'entreprise, et de ses enjeux. ‱ CaractĂ©risation du ou des publics, leur activitĂ© prescrite et rĂ©alisĂ©e, leurs enjeux, leurs besoins, les motifs d’engagement pour adapter la proposition de formation. ‱ RĂ©alisation d’un diagnostic identifiant la problĂ©matique, les objectifs et les contraintes en vue d’explorer les solutions possibles et de proposer, si c'est la rĂ©ponse la plus adaptĂ©e, une solution en termes de formation professionnelle. ‱ Conception de l’ingĂ©nierie du dispositif de formation dans toutes ses dimensions, en rĂ©ponse au diagnostic Ă©tabli, aux objectifs de formation et en tenant compte du cadrage du commanditaire. ‱ RĂ©daction d’une proposition pĂ©dagogique et commerciale en rĂ©ponse Ă  une consultation, visant l'atteinte d'objectifs professionnels des futurs participants. ‱ PrĂ©sentation d’une offre de formation argumentĂ©e Ă  un commanditaire dans un esprit partenarial de recherche de solution. IngĂ©nierie pĂ©dagogique ‱ DĂ©clinaison d’un projet de formation validĂ© par le client en progression pĂ©dagogique, accompagnĂ©e du scĂ©nario pĂ©dagogique, des supports et ressources ad hoc, pour permettre le dĂ©ploiement de la formation auprĂšs des participants. ‱ Conception des Ă©valuations en prĂ©sentiel et/ou Ă  distance, en dĂ©terminant des indicateurs adaptĂ©s pour s’assurer des prĂ©requis, de la progression des apprenants, de l’atteinte des objectifs pĂ©dagogiques, du niveau de satisfaction des apprenants, du transfert des capacitĂ©s en compĂ©tences. ‱ Conception d’une progression pĂ©dagogique facilitant les apprentissages en utilisant des dĂ©marches, mĂ©thodes et techniques pĂ©dagogiques variĂ©es, adaptĂ©es au public, aux objectifs, aux contraintes de l'environnement et aux temps de la journĂ©e. ‱ Construction d’une ingĂ©nierie pĂ©dagogique intĂ©grant des modalitĂ©s digitales d'apprentissage et d’accompagnement en prĂ©sence et Ă  distance, en synchrone et en asynchrone. ‱ CrĂ©ation de parcours AFEST (Action de formation en situation de travail issue de la loi du 05 septembre 2018). Animation d’un groupe en formation ‱ Pilotage de la dynamique d’un groupe d’adultes en formation en s’appuyant sur l'intelligence collective et en rĂ©gulant le cas Ă©chĂ©ant les tensions et comportements pour favoriser les apprentissages. ‱ Animation d’une action de formation et des diffĂ©rentes techniques pĂ©dagogiques correspondantes, y compris les temps de lancement, de cadrage et de conclusion, pour gĂ©nĂ©rer et entretenir une dynamique d’apprentissage. ‱ Accompagnement terrain en utilisant les outils du feedback positif, des questions de « coaching », co-construction et mise en place d’un plan d’action.

Certifications

Skill set (26)

Categories