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Nicolas GiraultNG

Nicolas Girault

Trainer Facilitator Coach

€700/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nicolas

🎯 Expert in tailor-made pedagogical engineering | Certified DISC & AFEST
I solve problems, translate strategic challenges into field needs, and support the acquisition of skills through training and measurable, sustainable skill development in the field.

👉 My job: to intervene where postures, practices, and human relationships make the difference.
👉 My specialty: creating high-impact training programs in soft skills, management, and trainer training.

✅ What I bring concretely
A keen understanding of needs, even implicit ones: I know how to decode a brief, rephrase the client's expectations, and build programs aligned with the organization's objectives.

Clear and actionable KPIs: I work with measurement logic (Kirkpatrick levels 1 to 3) to evaluate and demonstrate the effectiveness of my actions.

Intelligent pedagogy, adapted to the context: I use active and experiential methods when they truly serve learning – never for the sake of fashion.

A demanding ally posture: I foster progress without infantilizing. I challenge without judging. I support without doing it for them.

🧰 My playgrounds
Soft skills development (communication, assertiveness, leadership, emotional intelligence, etc.)
Trainer training (design, facilitation, pedagogical posture)
AFEST: design & on-the-job support
Coaching of referents, tutors, field trainers
Behavioral analysis (certified DISC & Driving Forces)

💬 My signature
Embodied, rigorous, and profoundly human pedagogy.
I create learning spaces where progress is visible, measurable, and felt.
  • French

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Indépendant
    Trainer Facilitator Coach
    January 2022 - Today (4 years and 7 months)
    🧑‍🏫 Independent Trainer – Expert in active pedagogy & field support


    (+7 years of experience – Retail, Management, Soft Skills, Digital Learning)

    💡 Designs and delivers tailor-made training sessions in person, remotely, and blended learning (AFEST, virtual classroom, e-learning).

    🧠 Expert in active pedagogies: designing engaging learning paths with discovery, input, practice, and formative assessment.

    🎥 Creates e-learning modules and professional videos: technical skills (Meti, Open Bravo), management scenarios, toolkits.

    🧑‍💼 Field Coaching and Training:

    Nespresso: coaching of store managers.

    Tiffany & Co.: field managerial support.

    Pandora: coaching of sales staff on commercial posture.

    La Maison du Chocolat: training of point-of-sale managers.

    Société Générale: internal trainer training.

    Renault: facilitation on stress management and incivilities.

    Adeo (Leroy Merlin): team facilitation for IT engineers.


    🤝 Field Referent at Darty: observation of customer interventions, coaching of technical tutors on posture and pedagogy.

    🧩 Trainer of trainers CFDT: facilitation without PowerPoint, group management, collective intelligence, AI & pedagogy.

    📐 Mastery of frameworks and pedagogical engineering: Qualiopi, AFEST, Kirkpatrick, FOAD, Digiforma, AI tools.

    💬 Trainer-coach posture: structured feedback, learner autonomy, active listening, immediate adaptation to the field.
    Individual Coaching Pedagogical Engineering Facilitator Trainer Training Soft Skills
  • Lagardère Travel Retail
    Operational Trainer
    RETAIL (SMALL BUSINESS)
    March 2017 - September 2021 (4 years and 6 months)
    - Creation and delivery of training modules for the management/alcohol/tobacco/gastronomy/fashion sectors (Watchmaking, jewelry, textiles, eyewear)
    - Managerial support for the France region (10 airports)
    - Needs assessment and order taking for a specific scope
    - Head of the French cigar expert group

    Notable projects over the last 2 years:

    2019:
    - participation in the deployment project of the TCPOS cash register software for France
    - support for managerial teams at Nice and Marseille airports
    - coaching of assistant managers CDG Nespresso - Multistore (Alcohol/Perfumes/Fashion)
    - Creation of on-site workshops for jewelry and textiles.
    - participation in the opening of the "parfums d’alcôve" point of sale at CDG (LACM)

    2018:
    - creation of an expert sales group to organize knowledge sharing at Lyon airport
    - participation in the integration of "Maison du Chocolat" points of sale at CDG within the SDA company.
    - creation and delivery of sales training for the "Unanime" animation agency
    - delivery of "Welcome" training, the new service quality for Relay points of sale
    Training Training Engineering Pedagogical Engineering Team Coaching Facilitation Individual Coaching Co-construction Project Support

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Education

  • Trainer-Consultant
    SIPCA
    2021
    Ingénierie de formation • Qualification de la demande, explicite et implicite, du commanditaire à la lumière d'une analyse de son contexte, de la culture et l'organisation de l'entreprise, et de ses enjeux. • Caractérisation du ou des publics, leur activité prescrite et réalisée, leurs enjeux, leurs besoins, les motifs d’engagement pour adapter la proposition de formation. • Réalisation d’un diagnostic identifiant la problématique, les objectifs et les contraintes en vue d’explorer les solutions possibles et de proposer, si c'est la réponse la plus adaptée, une solution en termes de formation professionnelle. • Conception de l’ingénierie du dispositif de formation dans toutes ses dimensions, en réponse au diagnostic établi, aux objectifs de formation et en tenant compte du cadrage du commanditaire. • Rédaction d’une proposition pédagogique et commerciale en réponse à une consultation, visant l'atteinte d'objectifs professionnels des futurs participants. • Présentation d’une offre de formation argumentée à un commanditaire dans un esprit partenarial de recherche de solution. Ingénierie pédagogique • Déclinaison d’un projet de formation validé par le client en progression pédagogique, accompagnée du scénario pédagogique, des supports et ressources ad hoc, pour permettre le déploiement de la formation auprès des participants. • Conception des évaluations en présentiel et/ou à distance, en déterminant des indicateurs adaptés pour s’assurer des prérequis, de la progression des apprenants, de l’atteinte des objectifs pédagogiques, du niveau de satisfaction des apprenants, du transfert des capacités en compétences. • Conception d’une progression pédagogique facilitant les apprentissages en utilisant des démarches, méthodes et techniques pédagogiques variées, adaptées au public, aux objectifs, aux contraintes de l'environnement et aux temps de la journée. • Construction d’une ingénierie pédagogique intégrant des modalités digitales d'apprentissage et d’accompagnement en présence et à distance, en synchrone et en asynchrone. • Création de parcours AFEST (Action de formation en situation de travail issue de la loi du 05 septembre 2018). Animation d’un groupe en formation • Pilotage de la dynamique d’un groupe d’adultes en formation en s’appuyant sur l'intelligence collective et en régulant le cas échéant les tensions et comportements pour favoriser les apprentissages. • Animation d’une action de formation et des différentes techniques pédagogiques correspondantes, y compris les temps de lancement, de cadrage et de conclusion, pour générer et entretenir une dynamique d’apprentissage. • Accompagnement terrain en utilisant les outils du feedback positif, des questions de « coaching », co-construction et mise en place d’un plan d’action.

Certifications

Skill set (26)

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