Freelancer profile translated to English.
Back to original languageAbout Nicolas
- Certified Application Architect & System Architect
- Also certified in Experience Cloud, Agentforce & Data 360 (formerly Data Cloud).
- Extensive project experience across all Salesforce clouds, including Marketing Engagement Cloud (formerly Pardot) and CPQ, as an architect, technical lead, developer, and/or team or department manager.
- Strong technical expertise fueled by rich experience both within and outside of Salesforce.
- Recognized for client listening skills and professionalism, with a comprehensive client support approach aimed at providing all necessary advice for the success of engaged projects and for the financial and technical optimization of CRM platform usage.
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After several years as an entrepreneur and developer, working in technological innovation consulting and then in SaaS, I joined the Salesforce universe in 2016.
For 9 years, as an architect, developer, technical team lead, or department manager, I have supported my scale-up or large corporate clients in the realization of their small or large Salesforce projects and the management of their CRM teams. I leverage for them in-depth multi-cloud experience, enriched by numerous integration projects regularly combining Salesforce and non-Salesforce technologies, as well as my passion for my work and for sharing my knowledge.
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Check my certifications on salesforce.com/trailblazer/ngach
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 30km)
Experience
- NominationComplete Refactoring of the Salesforce / Nomination ConnectorSOFTWARE PUBLISHINGApril 2024 - Today (2 years and 4 months)Paris, France
- Carried out the complete technical refactoring of the connector between Salesforce and the Nomination platform.
- Rewrote the Apex backend using state-of-the-art internal APIs.
- Improved package performance and simplified its maintenance.
- Refactored all LWC & Aura components.
- Implemented the CI/CD development pipeline.
- NominationSalesforce / ERP (Pennylane) Integration for Billing TrackingSOFTWARE PUBLISHINGJanuary 2024 - April 2024 (3 months)Paris, France
- Implemented an interface between Salesforce and the company's ERP to automate the Order to Cash process: from invoice creation to payment tracking, with information flowing back into the CRM.
- Developed a custom interface between Salesforce and the Pennylane public API, based on Apex + LWC.
- WORLDLINEHead of CRM & Customer Applications DepartmentTECHJuly 2019 - April 2025 (5 years and 9 months)Paris, France
- Head of the CRM & Customer Applications department (50 people) within a large French group for several years, and technical referent.
- Multi-application environment, covering sales, marketing, customer service, and online sales channels worldwide.
- Responsible for end-to-end development cycles, from business needs analysis to user support, including development and deployment.
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