About Nicolas
French
Native or bilingual
English
Fluent
Spanish
Native or bilingual
Experience
- Crédit Agricole des SavoieCustomer Advisor - British and Expatriate DepartmentDecember 2022 - Today (3 years and 6 months)Annecy, FranceManages and develops a portfolio of British and expatriate clients. Advises on suitable banking, credit, and insurance solutions. Assesses client needs and markets financial products (CASA offer). Ensures bilingual communication in French and English, both spoken and written. Risk management and rigorous administrative follow-up.
- Crédit Agricole des SavoieCustomer Advisor - Insurance DepartmentFebruary 2021 - November 2022 (1 year and 9 months)Annecy, FranceManages the daily flow of CADS customer calls. Identifies and analyzes the needs of individual clients. Advises and offers the C.A.SA. package, ensuring effective marketing.
- PVT - WOOFINGImmersive ExpatriationAugust 2018 - August 2019 (1 year)CanadaBenefited from cultural immersion, thus perfecting fluent English. Gained enriching field experience through volunteering, particularly in Quebec, Saskatchewan, and British Columbia.
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Education
- Master 2 (Bac +5)IAE Savoie Mont Blanc2018Management et Ingénierie des Événements
- Professional License (Bac +3)IUT Savoie Mont Blanc2016Management Opérationnel des Entreprises