About Nicolas
English
Fluent
French
Native or bilingual
Experience
- EdusignLead Product DesignerSOFTWARE PUBLISHINGFebruary 2022 - Today (4 years and 4 months)Responsible for the user experience within an ecosystem of applications (desktop/mobile)• Medium-long term UX roadmap + prioritization• Creation of a design system• User research (interviews, workshops, user testing)• Low and high fidelity prototyping• UX evangelization within the company• Collaboration with 3 teams of 5 developers (front-end, design system) testers, marketingTechnical Environment: Agile (4-week sprints)
- Croixbleue du QuébecLead Product DesignerBANKING AND INSURANCESeptember 2019 - February 2022 (2 years and 5 months)Montreal, Quebec, CanadaResponsible for User Experience within an insurance company in Montreal.The objective was to develop UX expertise within the company, and thus collaborate with numerous project teams on different opportunities.- Creation of an online claims portal (Web + Mobile),- Improvement of the website (Sales Funnels, landing pages, questionnaires, forms),- UX research: Interviews, Questionnaires, Workshops, Personas, Experience Maps,- Implementation of a design system,- Creation of an intranet,- Design of email templates,- UX evangelization within the company
- Air France / Air France-KLMUX/UI DesignerAVIATION AND AEROSPACEOctober 2018 - September 2019 (11 months)Région de Nice, France- Redesign of the MARCO application (Mobile Agent for Customer and Operational Relations)- Redesign of the business application ecosystemMethods and tools used:- User observations and interviews,- Co-creative workshops such as card sorting,- Low and high fidelity prototyping- User testing- Heuristic analysis
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Education
- Master's in Ergonomics: Human Factors and Information Systems EngineeringAix-Marseille UniversityMaster à la fois professionnel et recherche depuis 1983, formation bénéficiant de plus de trente années d’expérience en Ergonomie cognitive, organisationnelle et physique, complétée de connaissances en Informatique et dans le domaine des Technologies de l’Information et de la Communication. - Gestion des risques : responsable facteurs humains, psychologue-ergonome - Développement de produits ou de services adaptés aux utilisateurs : ergonome, UX designer, UX researcher, usability specialist - Technologies de l’Information et de la Communication, de l’Informatique et de l’Internet - Sociétés de conseil en ergonomie - Recherche et formation.
- Bachelor's in Ergonomics and PerformanceAix-Marseille UniversityConnaissances scientifiques approfondies sur la notion de production, de contrôle et d’apprentissage du mouvement humain. - Acquisition de compétences dans le domaine de la métrologie et des techniques d’analyses des comportements moteurs dans le domaine expérimental. - Apprentissage des méthodes et outils spécifiques aux métiers de l’ergonomie et de l’analyse de la performance motrice.