About Nicolas
French
Native or bilingual
English
Fluent
Experience
- CreaSilaPresident & Co-founder | CEOCONSULTING AND AUDITSJuly 2020 - Today (5 years and 11 months)France- Business owner activities- Agile PMO for a business transformation project (deployment of skills, processes, tools + change management)- Monitoring the development of experts and the expert community (CAC40 company)- Leading a recruitment and skills ramp-up project (CAC40 company)- Structuring mission for VSEs (strategy, profitability, processes)
- CGI Business ConsultingBusiness Consulting Manager - Energy Utilities Telecom & MediaCONSULTING AND AUDITSFebruary 2013 - June 2020 (7 years and 4 months)Île-de-France, FranceMerger/Acquisition PMO support and cross-functional projects managed by the CEO- Weekly monitoring of business, technical, legal, and social projects- Ensuring consistency of interdependencies- Providing expertise to improve the company's project organization skillsIT Strategy Missions- Proxy PO Back Office Clients (Opencell)- IT Quality Manager in SAFe organizationOperational Performance Mission- International Project Manager: deployment of the Tidemark BI solution in 21 countries within a Technical and Performance Department:- Leading a team of 7 people- Rationalization of performance indicators- Change managementWholesale International Mission- Collaboration with marketing teams to optimize costing and pricing performance- Project to boost free-floating through semi-automation of supplier operator tests- Projects for automation and security of inter-operator exchanges (price lists, target prices, invoices, contracts)- Project for monitoring and improving the performance of value chain processes (buying/selling offers, routing management, profitability management, costing and pricing, billing, IS QoS management)- Change management support for various business groups: sales, marketing, functional administration- Capitalization studies- Feasibility studies for new offers- Market research and benchmarksOther Missions:- Conducting several customer satisfaction barometers- Design: customer segmentation, contact database, quantitative questionnaires, and qualitative interview guides- Fieldwork: qualitative interviews- Execution: analysis of results report and presentation to the management committee- Digital satisfaction measurement solutions benchmark
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Education
- Engineer in Information Systems EngineeringTELECOM SudParis2013Double-Diplôme ingénieur/manager
- Project Management, Project Communication and Leadership, Human Resources, Web Site DesigningUC Riverside2012Project Management, Project Communication and Leadership, Human Ressources, Web Site Designing
Certifications
- Professional Scrum Master™ I (PSM I)Scrum.org
- Certified SAFe® 5 AgilistScaled Agile Inc2021