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Nicolas EmonetNE

Nicolas Emonet

Marketing | Customer Experience | Digitalization

€800/day
Le Plessis-Trévise, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nicolas

I support SMEs and mid-cap companies in their marketing, digital, and organizational transformation, placing customer experience at the heart of operations. Thanks to dual strategic and operational expertise, I structure sales and marketing functions, activate lead generation through high-performing digital levers, and unite teams around concrete and measurable transformation projects. My interventions accelerate growth, optimize customer relationships, and durably anchor change in internal practices.

1. Customer-Oriented Digital Transformation Accelerator
I support SMEs/mid-cap companies in structuring and implementing digital tools (CRM, e-commerce platforms, VoIP telephony, etc.) starting from real customer journeys, with a co-construction approach with the teams. Thanks to my leadership and ability to engage employees, I make transformations not only accepted but also effective.

2. Growth Generator through a 360° Marketing Approach and Sales/Marketing Alignment
I generate qualified B2B or B2C leads at scale, even in complex or declining market contexts. I build marketing and communication strategies aimed at offering innovative solutions aligned with customer needs, as well as action plans combining operational marketing, digital marketing, and communication. These actions are co-constructed with sales teams to ensure their relevance.

3. Architect of Organizational Change in Multi-Team Environments
I unite teams around shared strategic visions and concrete operational objectives, implementing collaboration rituals, transparent communication, and a culture of continuous improvement. I have thus facilitated and supported the alignment of structures resulting from mergers, different histories, or complex contexts.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Le Plessis-Trévise (up to 50km)

Experience

  • La Fabrique du Futur
    Independent Consultant
    RESEARCH
    May 2024 - November 2024 (6 months)
    Paris, France
    Assisted the President in evolving the business model and developing the marketing plan to recruit new change makers and partners.
  • Fédération des Maisons d'Accueil Hospitalières
    Independent Consultant
    HOSPITALITY
    September 2023 - February 2024 (5 months)
    Paris, France
    Defined a marketing & communication strategy to increase visibility and awareness, aiming to boost overnight stays for the 40 healthcare guesthouses.

    Results: Strategy approved by the Board of Directors.
  • Klubb Group
    International Marketing & Communication Director
    AUTOMOBILE
    April 2022 - November 2022 (7 months)
    Ferrières-en-Brie, France
    Managed 6 people, including 1 in the UK - Member of the Management Committee

    ✓ Reorganized the Marketing & Communication team, redefining roles and responsibilities

    ✓ Ensured optimal visibility for the Group's 8 subsidiaries
    - Managed participation in 11 trade shows, including 3 internationally
    - Organized an event for Klubb's 20th anniversary, with over 350 guests (clients and press)
    - Managed external communication and press relations

    ✓ Revitalized lead generation
    - Developed digital and editorial strategies, implemented an editorial calendar
    - Optimized SEO for the 8 websites and Google Ads campaigns
    - Managed social media activity
    - Produced monthly newsletters

    - Participated in developing the Group's strategy and structure
    Managed the Salesforce improvement project; managed partnerships with car manufacturers; monitored Sales KPIs
    Digital Marketing SEO SEA Event Management Press Relations

Recommendations

AR
ES
Frédéric GonnetFG
Agnès Rosiek and 2 other people have recommended Nicolas

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Education

  • DESS International Operational Marketing with a Sales option
    Paris X Nanterre
    2001
  • Master's degree in Management Sciences, Marketing specialization
    Paris I Panthéon-Sorbonne
    2000

Skill set

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