Freelancer profile translated to English.
Back to original languageAbout Nicolas
Leader, expert in product management, program management, and digital transformation, I take charge of your strategic challenges with rigor and pragmatism. My career path, from development to program management, including technical analysis and team management, has allowed me to lead complex projects in demanding sectors (banking, insurance, industry, luxury), consistently ensuring adherence to deadlines, budgets, and the highest quality standards.
My approach combines strategic vision, the ability to mobilize teams, and a determination to deliver measurable results. Whether it's structuring a transformation, optimizing processes, or driving change, I am committed to bringing operational expertise and collective momentum to achieve your objectives.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 10km)
Experience
- GoyardIT Digital DirectorLUXURY GOODSJanuary 2023 - Today (3 years and 5 months)Paris, France
Digital
- definition and project delivery: launch of the brand's e-commerce (America, Europe, Middle East, APAC) and in-store digital projects (Marking, Precious Skins)
- design x delivery: integration of CX/UX and tech teams in all project phases
Client
Launch of the 360 client project (retail & digital) in Salesforce, migration of newsletter to SFMC (Salesforce Marketing Cloud) and support for customer service implementationDomain
Management of 16 employees, redesign of service contracts and internal budget monitoringTech & Run:
Implementation of proactive monitoring (platform, application logs, features) and production monitoringSolutions:Fastly & Optimi (CDN, Magento (digital front-end), Worldpay (PSP), Akeneo (PIM), Onestock (OMS), C# (middleware & ERP), iOS App (retail App), Github & Azure, CE - Parfums Christian DiorIT Manager e-commerceLUXURY GOODSJanuary 2018 - January 2021 (3 years)Paris, France
Digital
E-commerce re-platforming and rollouts, new payment methods (PayPal, Apple Pay, gift card) and implementation of a PIMClient
Scoping of the loyalty program, customer reviews, social networkTech & run
- E-commerce: implementation of 8/20 support at 3 levels, security and performance improvement in production.
- Client: worldwide RCU alignment and standardization of merge/deduplication rules
- SQLIProgram Director then E-commerce ManagerLUXURY GOODSJanuary 2015 - January 2018 (3 years)Paris, France
Channel
- Implementation of a nearshore service center across divisions (beauty,fashion, watchmaking) – 100 employees- Delivery of beauty eCommerce rollouts and the order taking project during internal buying sessions (fashion)Solutions: Hybris, AEM (digital front-end & ecommerce), Adyen (PSP), iOS (retailapp) GitHubGroupe Seb
- Implementation of a nearshore service center – 40 employees- Delivery of eCommerce apps and sites (accessories), multi-brand (15) andmulti-country (60) around a Hybris core modelSolutions: Hybris (digital & ecommerce), Wordline (PSP)Saint Gobain
- Launch of the omnichannel brand Outiz (eCommerce and store)- Delivery: eCommerce platform, launch of a marketplace (20,000references), in-store POSSolutions: Hybris (ecommerce), JS front-end (POS), Mirakl (Marketplace)
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Education
- Team Leader RH TrainingSQLi2013Formation Team Leader RH
- Quality Assurance Manager TrainingSQLi2012Formation Responsable Assurance Qualité