Nicolas Choteau

•  Management of arrivals & departures: Welcoming new employees and managing transfers, group onboarding for configuring provided or replaced workstations, badge enrollment for printing, smartphone enrollment for accessing the application portal, conducting video conferences to support user virtual machine migration (Windows 10 to Windows 11).

•  Kiosk support technician for user workstation "Replacement" (VIP context) within a team of 3.

•  Park under Microsoft Azure environment, Citrix portal for access to park management applications, "Unity" ticketing software, hardware logistics referencing with "Marley".

•  Welcoming and assisting users & VIPs during their workstation change/migration. Several environment suites (Nova, SgAdm, NDG): Appointment scheduling, stock referencing management, communication with the mastering service. Application installation via portal and intranet on workstations with user support: domain access, VPN, Microsoft suite, encrypted email access certificates (Crypto Manager), authenticator (smartphone & PC) "Inwebo Trust Builder, Microsoft Authenticator", shared network drives, secure connection configuration via biometrics, user badge information for secure printing, VDI configuration for virtual desktop access.

•  Administrator for a state-owned company managing agricultural production in the French Overseas Departments and Territories.

•  Park of about 60 user workstations, Windows environment, administered by a replicated DC. (Win. Server 2016), "GLPI" ticketing software coupled with Fonsioninventory, a large number of virtualized servers (hyper-v) administered via mRemoteNG RDP, "Fortigate" firewall, VPN tunnel client for external domain connection "Forticlient", "Eset" antivirus, DMS platform (SharePoint equivalent), numerous administrations/deployments via GPO, LDAP link, physical server upgrades (RAM, ROM), decommissioning, creation of virtualized servers, Backup software "VeeamBackup" Management/creation of Backup jobs, user file restoration, NAS servers (Synology), 2 V-LANs one server and one User/printers, collaboration with a large number of third-party maintenance agreements (business software developers, software testers), software updates via deployment, Scheduled task configuration, Automation of recurring tasks via PowerShell (AD script creation, backups, monitoring), SQL database management (restoration, backup, transfer), 3 work environments (servers and dedicated business applications) production, pre-production, test, Writing of technical documentation (production, on-site, etc.), Deployed Windows Server services, DC, Print Server, WSUS, DHCP/DNS, Microsoft Outlook 365 (user license creation/management, distribution lists, shared mailboxes).

•  Company with about 60 users: Kiosk support, on-site support, and help desk, Remote control via Teamviewer, Teams, Large number of business software (SQL, Access), Microsoft Outlook 2016 package (Word, Excel, Outlook Client), Workstation mastering via "Activebootdisk", VPN "Forticlient", mRemoteNG for remote connection to physical/virtual workstations, Microsoft MFA via "Authenticator" application, M