Nicolas Choteau

•  Management of arrivals & departures: Welcoming new employees and managing transfers, group onboarding for configuring provided or replaced workstations, badge enrollment for printing, smartphone enrollment for application portal access, leading video conferences to support user virtual machine migration (Windows 10 to Windows 11).

•  Kiosk support technician for user workstation replacement (VIP level) within a team of 3.

•  Environment under Microsoft Azure, Citrix portal for access to park management applications, "Unity" ticketing software, hardware logistics referencing with "Marley".

•  Welcoming and assisting users & VIPs during their workstation change/migration. Several environment suites (Nova, SgAdm, NDG): Appointment scheduling, stock referencing management, communication with the imaging service. Application installation via portal and intranet on workstations with user support: domain access, VPN, Microsoft suite, encrypted email access certificates (Crypto Manager), authenticator (smartphone & PC) "Inwebo Trust Builder, Microsoft Authenticator", shared network drives, secure connection configuration via biometrics, user badge information for secure printing, VDI configuration for virtual desktop access.

•  Administrator for a state-owned company managing agricultural production in the French Overseas Departments and Territories.

•  Approximately 60 user workstations, Windows environment, managed by a replicated DC. (Win. Server 2016), "GLPI" ticketing software coupled with FusionInventory, a large number of virtualized servers (Hyper-V) managed via RDP client (mRemoteNg), "Fortigate" firewall, VPN tunnel client for external domain connection "Forticlient", "Eset" antivirus, EDM exchange platform (SharePoint equivalent), extensive management/deployment via GPO, LDAP connection, physical server upgrades (RAM, ROM), decommissioning, virtual server creation, Backup software "VeeamBackup" Management/creation of Backup jobs, user file restoration, NAS servers (Synology), 2 V-LANs: one server and one User/printers, collaboration with numerous Third-Party Maintenance Agreements (business software developers, software testers), software updates via deployment, Scheduled task configuration, Automation of recurring tasks via PowerShell (AD script creation, backups, monitoring), SQL database management (restoration, backup, transfer), 3 work environments (servers and dedicated business applications): production, pre-production, testing. Technical documentation writing (production, proximity, etc.), Windows Server services deployed: DC, Print Server, WSUS, DHCP/DNS, Microsoft Outlook 365 (user license creation/management, distribution lists, shared mailboxes).

•  Company with about 60 users: Kiosk, proximity, and help desk support, Remote control via Teamviewer, Teams, numerous business software (SQL, Access), Microsoft Outlook 2016 package (Word, Excel, Outlook Client), Workstation imaging via "ActiveBootDisk", VPN "Forticlient", RDP client for remote work on physical/virtual workstations, Microsoft MFA via "Authenticator" application, M.