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Nicolas BriançonNB

Nicolas Briançon

Expert Airbnb & Short-Term Rental Management | Digital Assistant

€150/day
Marseille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nicolas

Expert in short-term rental management, I have been managing my own Airbnb listing for over 4 years, which has allowed me to develop solid field experience and a concrete understanding of profitability and organization issues.

Today, I put this expertise at the service of owners and investors to assist them in the complete optimization of their properties.

My goal is simple: to save you time while maximizing the profitability of your property.

I take care of all the management:

• Listing optimization and management
• Reservation management
• Communication with travelers (7/7 responsiveness)
• Operational coordination (cleaning, check-in/out)
• Continuous performance improvement

Thanks to a results-oriented approach and excellent customer service management, I help increase occupancy rates, improve reviews, and maximize revenue.

Autonomous, rigorous, and involved, I quickly adapt to your needs to offer you a simple, efficient, and turnkey solution.

👉 Ideal for owners who want to delegate without losing performance.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Airbnb
    Airbnb Manager | Optimization & Customer Service
    REAL ESTATE
    March 2022 - Today (4 years and 5 months)
    🏡 Airbnb Management

    ▪︎Complete management of short-term rentals
    ▪︎Reservation tracking and stay coordination
    ▪︎Logistical organization (cleaning, check-in / check-out)

    📈 Listing Optimization

    ▪︎Creation and optimization of Airbnb listings
    ▪︎Conversion rate improvement
    ▪︎Price and occupancy rate optimization

    💬 Customer Service

    ▪︎Quick response to travelers
    ▪︎Management of requests and unforeseen events
    ▪︎Improvement of customer experience and reviews

    ⚙️ Support & Organization

    ▪︎Implementation of management processes
    ▪︎Optimization of your organization
    ▪︎Advice to improve profitability
    Airbnb Management Customer Service Operational Management Short-term rental Process Optimization
  • Société ERILIA
    Flow Manager
    REAL ESTATE
    February 2018 - Today (8 years and 6 months)
    ▪︎Management and supervision of a team of 4 people
    ▪︎Management and processing of mail flows: opening, sorting, digitization, and indexing
    ▪︎Management and processing of invoice flows: sorting, digitization, and indexing
    ▪︎Functional administration of the flow management software (Elise)
    ▪︎Telephone support and user assistance
    ▪︎Implementation and monitoring of statistical requests
    ▪︎Management of relations with external service providers
    ▪︎Participation in the launch and implementation of projects
    Flow Management & Organization Administrative Support Analysis & Reporting Project Management
  • Société LPI
    Delivery Driver
    TRANSPORTATION
    January 2014 - January 2016 (2 years)
    Marseille, France
    ▪︎Delivery and collection of IT equipment
    ▪︎Customer relationship management during interventions
    ▪︎Organization and optimization of routes: route planning, deadline adherence, and unforeseen event management
    ▪︎Management and tracking of delivery slips
    Logistics Organization Customer Relations Priority Management Operational Monitoring

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Education

  • Master MAEVA program
    Aix Marseille University
    2013
    Master MAEVA parcours
  • Bachelor's degree in Earth and Environmental Sciences
    2011
    Licence Science de la Terre et de l'Environnement

Skill set

Categories

  • Other