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Nicolas BonnetNB

Nicolas Bonnet

Strategy & Ops | Automations | Business-Oriented AI

€390/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Nicolas

Specializing in automation, artificial intelligence, and operations structuring, I help companies save time, make their processes reliable, and improve their performance through concrete, robust, and directly usable solutions.

My approach is resolutely business-first: the goal is not to pile up tools, but to solve real operational problems. Each intervention aims for a clear impact: reduction of manual tasks, better workflow management, improved sales responsiveness, and revenue protection.

I work on:
• Implementing intelligent automations (workflows, AI agents, conversational and voice assistants),
• Optimizing and industrializing sales and operational processes,
• Integrating AI into existing business tools (CRM, internal tools, customer relations, production),
• Creating scalable, reliable, and maintainable systems designed to last.

My background has led me to work in demanding environments, both industrial and technological, with SMEs, premium brands, and tech companies. This field experience allows me to adopt a pragmatic, efficiency-oriented approach, with a strong understanding of operational constraints.

My clients call on me when they want to:
• automate repetitive tasks without complicating their organization,
• better qualify and process their leads or incoming requests,
• connect tools that don't communicate with each other,
• structure their operations to support their growth without hiring.

I prioritize high-impact missions with clear, measurable, and quickly operational deliverables, ranging from turnkey AI setups to more global projects for structuring and improving operational performance.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 10km)

Experience

  • The Aha Company
    Operations Structuring, Automation & AI
    November 2025 - Today (7 months)
    Intervention on the structuring and optimization of operations within a technology company with a strong product and infrastructure component. Implementation of automations and internal tools aimed at making processes reliable, improving information flow, and reducing the operational workload of teams.

    Work at the interface between technical, product, and business teams, with a strong focus on formalizing workflows, automating repetitive tasks, and integrating artificial intelligence solutions into business uses (qualification, tracking, management). Contribution to complex environments requiring rigor, robustness, and scalability.
    Applied Artificial Intelligence Business Process Automation Customer Relations & Operational Excellence (Quality, Loyalty)
  • Imprimerie du Marais
    Sales Structuring, Automation & Operational Performance
    October 2025 - Today (8 months)
    Support for the management of a high-end printing company in structuring sales operations and optimizing internal processes in a demanding industrial context. Analysis and redesign of workflows, from order taking to customer follow-up, with a focus on reliability, responsiveness, and performance management.

    Implementation of automations and internal tools to improve request processing, opportunity tracking, coordination between sales and production teams, and data consolidation. Contribution to the operational maturity of the organization, with systems designed to be sustainable and adaptable to growth.
    Business Process Automation Customer Relations & Operational Excellence (Quality, Loyalty)
  • La Bourse aux Livres
    Operations Manager
    November 2024 - May 2025 (6 months)
    In charge of optimizing operations and customer experience in a high-growth e-commerce startup (€15M GMV). I managed the continuous improvement of logistics, tech, and support processes, handling +300K incoming units, 80K orders, and 10K tickets per month. I structured the tools (ClickUp, Looker Studio…), formalized execution routines, managed logistics providers, and participated in setting up dashboards to monitor performance. Key role in the operational handover from the COO position.
    Operations Management Project Management Automation Logistics Performance Management

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Education

  • Master of Business, Entrepreneurship and Technology
    CentraleSupelec & ESSEC Business School
    2024
    Master Entrepreneuriat - Master ENTREP Stratégie, négociation, ingénierie financière, business model
  • Engineering Degree - Master Data Science & Artificial Intelligence
    ESILV - Engineering School Léonard de Vinci - Léonard de Vinci Pole
    2023
    Master Data Science & Intelligence Artificielle - Diplôme d'Ingénieur Mathématiques, gestion de projet, machine learning, big data, business intelligence

Skill set

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