Nicola Colosimo, Operations Director

Description

• Led international expansion to Miami, Dubai, Bahrain, Riyadh and Cairo, launching award-winning venues.

• Oversaw 80M GBP turnover and 1,200+ staff across 24 high-performing restaurants.

• Directed strategic partnerships with Selfridges and international franchise groups.

• Implemented new tech systems (POS, stock, booking) across the group, enhancing efficiency.

• Developed and scaled food delivery operations nationwide.

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km), Manchester (up to 50km)

SanCarlo Group
Operation Director
HOSPITALITY
July 2020 - July 2025 (5 years)
London, United Kingdom
Directed daily operations for 24 restaurants including franchises and flagships.
• Managed 1,200+ staff with full P&L responsibility for £80M turnover.
• Launched international venues: Signor Sassi Dubai, Miami, Bahrain, Cairo, Rabat, Riyadh.
• Forged strategic partnerships Selfridges London, Manchester, Birmingham.
• Rolled out group-wide POS, booking, and inventory systems.
• Led national and international recruitment and training strategy.
• Drove nationwide food delivery service rollout.
• Directed senior leadership meetings, budgeting, and supplier contracts.
SanCarlo Group
Operations Manager
HOSPITALITY
October 2014 - July 2020 (5 years and 9 months)
London, United Kingdom

• Launched San Carlo St. James, Alto at Selfridges, Cicchetti Covent Garden.
• Opened and managed Signor Sassi Doha and Cicchetti Qatar.
• Oversaw 7 restaurants, 25 managers, and 300+ staff.
• Led hiring, labour planning, and brand alignment.
General Manager – Cicchetti London | Aug 2012 – Oct 2014
• Cicchetti Piccadilly; achieved 18% YOY sales growth.
• Recruited and trained staff; implemented forecasting strategies.
General Manager – Cicchetti Manchester | Nov 2010 – Sep 2011
• Launched first Cicchetti with House of Fraser partnership.
Budget Design

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Diploma
Giacomo Puccini
1996