Freelancer profile translated to English.

Description

Virtual Assistant & Administrative Support | Data Management & Customer Service

Versatile professional with several years of experience in administrative assistance, data management, and customer relations, I support companies in optimizing their daily remote tasks.

✔️ Invoice management and processing with rigor

✔️ Database updating and organization

✔️ Structuring and improving processes (SOPs)

✔️ Complete administrative and logistical support

✔️ Content moderation and online community management

✔️ Professional handling of customer requests

✔️ Team organization, reporting, and performance monitoring

💡 Recognized for my precision, organizational skills, and adaptability, I can manage multiple tasks effectively while ensuring quality work.

🎯 My goal: to save you time, improve your productivity, and provide a seamless customer experience

📩 Available for remote work assignments – don't hesitate to contact me!

Industry field of expertise

Languages

Malagasy
Native or bilingual
French
Fluent
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

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Video Coder
March 2025 - February 2026 (11 months)
Experience in video coding with precise analysis and processing of data from video content, respecting instructions and deadlines. Verification, structuring, and validation of information to ensure the quality of delivered results. Ability to work with rigor, concentration, and efficiency on large volumes of data.
Billing Google Drive Microsoft Excel OCR slack
Projet Médical privé
Administrative Assistant
March 2023 - February 2026 (2 years and 11 months)
Experience in administrative assistance with daily task management, document processing, and rigorous follow-up of operations. Organization and updating of databases, report preparation, and optimization of internal procedures. Ability to coordinate activities, manage priorities, and provide effective support to improve team productivity.
Virtual assistance Billing Medical secretarial Microsoft Excel Reporting
Outsourcia
Moderator
November 2021 - March 2024 (2 years and 4 months)
Experience in French-speaking content moderation, with management and animation of online communities to ensure a healthy and engaging environment. Fast and efficient processing of user requests, ensuring their satisfaction and loyalty. Content creation and proactive intervention to maintain good interaction and strengthen the platform's image.
Web moderation Social networks Google Drive slack Microsoft Excel