Freelancer profile translated to English.
Back to original languageAbout Niarisoa
I am a serious, motivated person, capable of quickly adapting to new tasks.
I have experience in after-sales service (SAV), where I have developed good skills in customer communication and request management.
My main strength is my ability to learn quickly and easily adapt to different tools, environments, and types of assignments.
French
Native or bilingual
Malagasy
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- CP CARECustomer serviceE-COMMERCEMay 2025 - April 2026 (11 months)Bourges, FranceEmail support (Gmail, Helop Scout)Customer service (quick and professional responses)Processing customer requests and complaintsOrder tracking and after-sales serviceData entry and administrative tasksWorking on Shopify
- ConnectéoBack Office AgentTELECOMMUNICATIONSFebruary 2024 - July 2024 (5 months)Tananarive, MadagascarSort customer files.Verify customer data.Enter information into the database.
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Education
- Technological baccalaureate.LP FMJ2020Correspondance commercial, Comptabilité, Marketing .. ect..
- Higher education diploma.Faculty of Management, Economics and Social Science of Fianarantsoa2023Filière Gestion.