Freelancer profile translated to English.
Back to original languageAbout Nhat Lanh
I am a young, highly motivated and organized professional, specializing in customer support and virtual assistance in remote work. With experience in client management through my entrepreneurial activities, I have developed skills in communication, request management, and customer satisfaction. Comfortable with digital tools, I am immediately available for a remote mission.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- NhatManagement of an Online Support GroupJanuary 2025 - Today (1 year and 5 months)Assistance to members via messages and FAQ. Management of an online community. Problem-solving and customer support.
- Lavage Auto MobileSelf-EmployedJanuary 2024 - Today (2 years and 5 months)Client and appointment management (contact, follow-up, satisfaction). Responding to requests via messages and calls. Organization and planning of services.
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