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Ngankou EléonoreNE

Average response time: 1 hour

Freelancer profile translated to English.
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About Ngankou

Expert consultant in debt collection & Cash Flow, I support companies in transforming their debts into liquidity, with a direct impact on their treasury.

👉 +€100K in monthly collections generated
👉 Up to 85% collection rate
👉 DSO reduction up to -20 days

My goal: to effectively structure your customer cycle to accelerate your cash flow.

I intervene operationally across the entire chain:

Optimization
Invoicing, reconciliation, and implementation of efficient follow-up processes
👉 Portfolio managed up to €800K
👉 Monitoring of 100+ active client accounts

Resolution
Management of complex disputes and collective procedures

👉 75%+ of disputes resolved
👉 Negotiation of 10 to 20 payment plans/month

Result
Sound management, fluid processes, and immediate impact on your aging balance

👉 Rapid improvement of available cash
👉 Significant reduction in bad debts

Let's talk about your situation — first consultation offered.
  • English

    Conversational

  • French

    Native or bilingual

Can work on-site
Paris (up to 20km)

Experience

  • REWORLD MEDIA CONNECT
    Debt collection officer / Team supervision
    PRESS AND MEDIA
    September 2022 - Today (3 years and 9 months)
    92100 Boulogne-Billancourt, France
    Management of customer outstanding amounts,
    Reconciliation,
    Coordination with sales, customer service, and external partners.
    Management of several client portfolios (reminders by Email, Phone, and Mail)
    Analysis of aging balance
    Processing of customer complaints
    Qualification of disputes
    Validation of customer credit outstanding
    Centralization and monitoring of collective procedures
    Team supervision
    Customer credit management and risk control Analysis of outstanding amounts and aging balances Management of complex disputes and collective procedures Client negotiation and payment plans Definition of collection strategies
  • EFFICENTRE DÉVELOPPEMENT
    Debt collection and invoicing officer
    January 2019 - January 2022 (3 years)
    Paris, France
    Management of several client portfolios (reminders by Email, Phone, and Mail)
    Management of four dental centers
    Electronic transmission of treatments to CPAM
    Invoicing and processing of rejected invoices
    Identification and qualification of disputes
    Conventioning with mutual insurance companies and CPAM
    Collaboration with the managers of different dental centers, dental assistants, and accounting department
  • CHRONOPOST
    Debt collection officer
    March 2018 - July 2018 (4 months)
    Paris, France
    Management of several client portfolios (reminders by Email, Phone, and Mail)
    Analysis of aging balance
    Identify due debts and actions to be taken
    Processing of customer complaints
    Collaboration with sales and accounting departments

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Education

  • BAC +2
    AFDCC
    2017
    BAC +2
  • BAC
    Lycée Fréderic Mistral Fresnes
    2010
    BAC

Skill set

Categories