Freelancer profile translated to English.
Back to original languageAbout N'Fali
Freelance IT with over 10 years of experience in technical support, telecom networks, and IT coordination within large groups (AXA, BNP Cardif, Bouygues Telecom).
I work on critical environments where responsiveness and reliability are essential:
✔ L2 / L3 Technical Support
✔ Infrastructure Supervision and Monitoring
✔ Critical Incident Resolution
✔ Coordination between technical and business teams
Accustomed to complex environments (VoIP, MPLS, VPN, Data Center), I am capable of being operational quickly and delivering results from the first few days.
🎯 My goal: stabilize your IT production, reduce your incidents, and secure your operations.
💼 Available for freelance assignments (remote or hybrid)
💰 Daily rate: €320
French
Native or bilingual
English
Conversational
Can work on-site
Paris (up to 50km)
Experience
- ACCOR HOTELCUSTOMER TECHNOLOGY SERVICES COORDINATORJanuary 2023 - January 2024 (1 year)Evry, FranceCoordination and implementation of technological projects for a portfolio of partner hotels under my responsibility. Support in the design and deployment of new installations and solutions by coordinating local suppliers. Production of project progress reports for partner hotels to evaluate their progress and the quality of services purchased by the hotels.
- AXA GROUP OPERATIONSPRODUCTION COORDINATORJanuary 2022 - January 2023 (1 year)Paris, FranceMonitoring production with the technical and functional teams of the Data Center. Identification of pain points/continuous improvement. Creation and monitoring of monitoring tools.
- BNP CARDIFTELECOM PROJECT COORDINATORJanuary 2020 - January 2022 (2 years)Nanterre, FranceCoordination of projects related to the telephony scope. Organization of workshops between the different technical entities of Cardif as part of a POC. Reporting to project managers. User support within the fixed telephony and videoconferencing scope. Organization and implementation of training for end-users.
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Education
- Networks and IT TechnicianTELINF/2006Technicien réseaux et informatique
- Higher Technician in Simultaneous EngineeringGRETA/ la défense2002Technicien supérieur en ingénieurie simultanée