NMFreelancer profile translated to English.
Back to original languageAbout Neuza
"I am an attentive and motivated professional, specializing in active listening and phone support. I am committed to offering a quality service, by listening to my clients' needs and bringing real added value through my patience and seriousness. I mainly work on projects related to support, emotional support, and the management of domestic tasks such as cooking and cleaning. If you are looking for someone reliable and dedicated to help you, I am the right person."
Portuguese
Native or bilingual
French
Conversational
Remote only
Primarily works remotely
Experience
- Crèche privée (Paris, près de la Tour Eiffel)Kitchen assistanceEDUCATION AND E-LEARNINGSeptember 2020 - August 2021 (1 year)Paris, FranceResponsible for preparing breakfast, lunch, and snacks for children. I ensured complete meal management, paying attention to the quality and punctuality of service in the daycare. 👋 Hello, I am available to assist clients with simple but essential tasks.I have a real sense of organization, acquired by managing a busy daily life: children, home, errands, schedules. It taught me to be rigorous, punctual, and to find quick solutions.💻 I can help you with:Data entry and online micro-tasksResearch for reliable information on the internetOrganization of files and simple administrative follow-upBasic translations (French ↔ Portuguese)General remote assistance (emails, schedule tracking, small repetitive tasks)🔑 What I bring: reliability, discretion, responsiveness. I like things to be done correctly, without wasting time. Even though I am starting in Malta, I am motivated and serious in what I undertake.My goal is simple: to build a trusting relationship with my clients and deliver clean, clear, and useful work.
- Travaileur indépendantActive listeningHUMAN RESOURCESAugust 2025 - Today (10 months)Paris, FranceI offer active listening and phone support services. I am attentive to people who need to talk and be heard. I demonstrate empathy, patience, and confidentiality.
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Education
- Hotel managementVocational training school, Alcabideche (Portugal)2015Formation en hôtellerie axée sur les techniques de nettoyage et entretien des chambres d'hôtel et appartements. Apprentissage des méthodes de nettoyage des sols, fenêtres, salles de bains et surfaces diverses. Utilisation appropriée des produits et matériels de nettoyage. Techniques de préparation et rangement des lits. Gestion du respect des normes d’hygiène et de qualité dans les établissements hôteliers. Développement de compétences en organisation, rigueur et travail d’équipe. Formation également incluant des aspects administratifs simples et rédaction de rapports. Cette formation m'a beaucoup aidée à trouver des emplois dans le secteur hôtelier au Portugal.