Neusa Gomes Ramos

Sales assistant and remote customer advisor, holder of a Bac+2 in Business Unit Management (MUM), I support companies in managing their customer relations and their commercial and administrative tasks.

Thanks to my customer relations experience, I am responsible for:

• Managing incoming and outgoing calls

• Processing emails and customer requests

• Following up on orders and client files

• Managing after-sales service and complaints

• Commercial and administrative assistance

• Updating client databases (CRM)

Organized, autonomous, and customer-satisfaction oriented, I quickly adapt to each company's tools and procedures.

My goal: to offer efficient, human, and professional customer service, while optimizing my clients' time and organization.