Freelancer profile translated to English.
Back to original languageAbout Nesrine
With a 360-degree view of digital (advertisers, agencies, IT service companies), I have significant experience in large-scale projects as a functional analyst.
I have notably participated in:
- The redesign of Nespresso's BtoB website (nearly 60k product references with process automation).
- The deployment of the Salesforce Commerce solution at Chanel within the IT department with an international dimension.
(Here I was able to deploy multilingual websites)
- The deployment of a dermo-cosmetics product range on several sites to generate leads and optimize drive-to-store.
Previously, I held positions as an e-commerce project manager, notably for the Estée Lauder brand. An experience during which I was able to juggle between digital and marketing (coordination with sales teams and agencies).
I also held a business coordinator position in an IT service company to improve internal processes, recruitment, and generate new clients. I was able to leverage my linguistic skills to open a new market: the Middle East.
Finally, I have also been involved in change management missions on Microsoft 365 tools (assistance with tool adoption, training, change management), supporting both complex organizations and small structures in their digital transformation.
French
Native or bilingual
Arabic
Native or bilingual
English
Fluent
Can work on-site
Bordeaux (up to 50km), Paris (up to 40km)
Experience
- Bordeaux MétropoleIT Project ManagerJanuary 2024 - Today (2 years and 5 months)Bordeaux, FranceProject Management:• Deploy and manage O365 collaboration tools (Teams, Forms, Stream, PowerApps) for 10,000 users.• Provide support regarding usage, governance, security, and GDPR compliance.• Present and oversee Microsoft applications within various departments.• Coordinate and deliver intranet projects (SharePoint + Powell365), with the successful implementation of 10 intranets.• Deploy and manage Drupal-based booking platforms for municipalities, including administrator training.• Oversee various projects, such as messaging solutions for unions and administrative tools for municipal protocols.• Develop and maintain project plans, budgets, specifications, and objectives.• Identify, evaluate, and select service providers meeting project requirements.• Product Owner: incident management via ServiceNow.Change Management:• Lead digital transformation initiatives, organize scoping workshops, and design change readiness workshops.• Facilitate ideation sessions with Klaxoon to foster buy-in and change readiness.• Organize scoping workshops and design change readiness workshops.• Facilitate ideation sessions with Klaxoon to foster buy-in and change readiness.Training & Communication:• Create and distribute training materials, develop and manage a Microsoft 365 intranet.• Develop communication strategies to support Microsoft 365 adoption.• User training: in-person VIP training sessions, workshops for key users, and organizing sessions to enhance team skills.
- MetsysProject Manager - Change Management M365CONSULTING AND AUDITSNovember 2022 - Today (3 years and 7 months)33700 Mérignac, France- Agile project management (Daily Meetings, task assignment and tracking, retrospectives)- Project steering (from pre-scoping to production): relational and pedagogical management with internal and external teams to support business units in best practices for tool usage.
- METSYSIT Project Manager & Change ManagerJanuary 2022 - January 2024 (2 years)Mérignac, France• Steer Exchange migration and file storage evolution projects.• Implement and manage Veeam 365 backup solutions.• Steer migration projects to Microsoft 365, including planning, stakeholder engagement, cost and workload management, writing technical specifications, and meeting deadlines for all parties involved.• Establish governance frameworks to optimize processes.• Lead daily Agile meetings to ensure alignment and progress tracking.• Evaluate and manage project workloads to optimize resource allocation.• Lead project management by supervising a team of three technical experts.• Design and execute governance models and file migrations.• Change management: configure MS Learning Pathways and facilitate ideation workshops (Klaxoon), providing comprehensive training resources.Various client contexts: technology, consulting, energy, retail, hospitality, manufacturing, pharmaceutical, real estate.
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Education
- Master in Digital Marketing & Communication, Digital and Media/Multimedia CommunicationECS (European Communication School)2022Master Marketing & Communication Digitale, Communication numérique et média / multimédia
- Professional Bachelor's degree in Communication Professions: Communication Project Manager, Corporate CommunicationIUT Paris Descartes2020Licence pro métiers de la communication : chef de projet communication , Communication d'entreprise
Certifications
- Professional CoachingInternational NLP