Freelancer profile translated to English.

Description

Need support managing your e-commerce and keeping your online store's daily operations organized?

I can help you with the daily management of Shopify stores: catalog and product sheets, variants, collections, stock and inventory, orders, exchanges and returns, as well as customer service and follow-up.

I can also provide support in organizing and updating product information, reviewing data, visual content, and other operational tasks necessary to keep the store tidy, up-to-date, and running smoothly.

I regularly work with Shopify, Excel/Google Sheets, Canva, CapCut, and AI tools for research, organization, content creation, and process optimization.

I can help you with projects such as:

· E-commerce management and support on Shopify

· Product and collection upload, update, and organization

· Management of variants, prices, SKUs, and product data

· Stock and inventory control and update

· Order, issue, exchange, and return management and follow-up

· Customer service via email and chat

· Organization of e-commerce information, tasks, and processes

· Creation and editing of visual content when the project requires it

I adapt to the processes and tools of each business, with special attention to organization, communication, and attention to detail.

If you are looking for remote support to keep your e-commerce daily operations organized, we can talk and see how I can help you.

Industry field of expertise

Languages

Spanish
Native or bilingual
Catalan
Native or bilingual
English
Conversational
French
Conversational

Workplace preferences

Remote only

Primarily works remotely

Élite Femme
Founder & E-commerce Manager
E-COMMERCE
July 2025 - Today (1 year and 1 month)
Cambrils, Spain
Creation and management of an online store on Shopify. Catalog, product, variant, and collection management; stock control, orders, exchanges, and returns; customer service; creation and editing of content for social media; design of banners and visual materials; organization of internal processes and operations. Regular use of AI tools for research, content creation, information analysis, and process optimization.
Shopify E-commerce Customer Service Content Creation Order Management
Camping Capfun
Reception & Customer Service
TRAVEL AND TOURISM
May 2022 - October 2025 (3 years and 5 months)
Cambrils, Spain
In-person, telephone, and digital customer service. Management of inquiries, reservations, and incidents, problem-solving, and request follow-up. Service to national and international clients, coordination with other departments, and support in administrative and operational tasks. Experience working in high-traffic environments, prioritizing agile, organized, and customer satisfaction-oriented service.
Camping Capfun
Community Manager
SOCIAL NETWORKS
May 2022 - May 2023 (1 year)
Cambrils, Spain
Social media management and digital content creation for the campsite. Planning, recording, and editing content for social media, publishing posts, and supporting communication of activities and events. Design of posters and visual materials for shows and activities, adapting content to the establishment's communication needs.