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Nelly DobrevaND

Nelly Dobreva

Process and Technology Consultant

€240/day
Sofia, BG
15+ years
Business Process Management
Digital Transformation
Data modelling
Sustainability
Software implementation

Average response time: 1 hour

About Nelly

Senior Transformation & BPM leader with 10+ years of experience delivering large-scale organizational development and process improvement projects across global companies like IBM, AIG, Cargill.
Proven ability to lead process diagnostics, streamlining and optimization to build operational resilience and enhance customer experience. Skilled in process taxonomies and service catalogues creation, facilitating cross-functional workshops, and driving data-informed decisions to support business transformation. Trusted advisor to senior leadership, experienced in Lean/Six Sigma methodologies and capability assessments, playing pivotal role in shaping the strategic direction of the organizations by overseeing and optimizing both processes and technology solutions in alignment with key objectives.
Able to work across diverse cultures and geographies, with strong digital collaboration, coaching, and governance skills.
Holds master's degrees in Business Administration and International Relations, and a Digital Excellence Diploma from IMD Switzerland. Fluent in English and Spanish.

  • English

    Native or bilingual

  • Italian

    Conversational

  • Bulgarian

    Native or bilingual

Can work on-site
Sofia (up to 50km)

Experience

  • Baton Transport
    Lead of Process & Technology COE
    TRANSPORTATION
    January 2024 - Today (2 years and 5 months)
    Sofia, Bulgaria
    • Lead a cross-functional COE team of process excellence professionals, IT support specialists, IT project managers & 3rd party developers to identify improvement opportunities and drive positive change
    • Drive a culture of continuous improvement and operational excellence, fostering innovation and efficiency in all business processes. Maintain an up-to-date business process framework aligned with organizational structure and IT roadmap.
    • Design the organization's data model and identify enabling technology and automations
    • Develop and implement a comprehensive strategy for business process optimization and technology integration across all functions and teams within the company. Ensure Technology roadmap enables best-in class processes performance, according to established taxonomy. Act as a liaison between internal stakeholders and external technology teams, ensuring effective communication and understanding of business needs.
    • Collaborate with senior executive leadership to align process and technology initiatives with company strategy, mission and vision and overall business objectives
    • Successful implementation of MS Dynamics 365 Business Central, Payhawk, Phocas, CLM tool, HR, Payroll solutions & FMS across 6 legal entities in Europe
    Digital Transformation Data modelling ERP
  • Baton Transport
    Group Excellence Manager
    May 2023 - December 2023 (7 months)
    • Design end-to-end Business Process Framework and RASCI model. Ensure all active processes are linked and data input/output flows are documented
    • Document as-is processes, capturing all relevant attributes. Identify gaps and opportunities for improvement and select relevant methodology/solution to address the root causes
    • Perform business capabilities assessment across all teams and functions to evaluate level of maturity and readiness for implementation
    • Identify SME's and process owners by area and streamline the efforts towards redesigning and transforming the operating model and ways of work
    • Lead transformed processes implementation and measure process performance and KPI's
  • Cargill
    Senior Process Consultant
    August 2022 - May 2023 (9 months)
    • Lead regional and global cross-functional projects related to process data collection, process improvements, standardization, and transformation for different Cargill enterprises.
    • Lead Process Workstreams in large programs, accountable for the work of other process consultants and 3rd party resources across the globe, coordinating effort and schedules with Org Design & Change Management workstreams
    • Process discovery & design for ERP selection & implementation for various mergers and acquisitions projects
    • Lead process improvement and labor optimization programs in production plants (Lean Manufacturing, IBP, Virtual control centers implementation, etc.)
    • Build and sustain the Process Consultants' Operating model, ensuring that the services provided by the PMO team are consistent and of high quality.
    • Onboard and train new team members and ensure adherence to BPM standards & best practices.
    • Carry out the role of EMEA Process Architect in ARIS, and owner of the EMEA databases driving consistency in the execution of process work within the region
    • Proactively spread process continuous improvement culture across the organization, engaging leadership teams in relevant workshops, learning paths and global initiatives
Check out Nelly's experience

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Education

  • Professional Scrum with Kanban I certification
    Scrum.org
    Professional Scrum with Kanban I certification
  • IMD Leading Digital Business Transformations Certification
    IMD Leading Digital Business Transformations Certification
Check out Nelly's education

Skill set

Agile Ceremonies Facilitation
Change and Transformation Management
ERP

Categories