Nejma Guilbert

Filing and organizing documents

Creating correspondence

Email management

Filing and organizing documents

Creating correspondence

Customer file management

Updating databases

Administrative data entry

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Commercial management

Creating quotes

Invoicing

Customer reminders

Payment tracking

Preparing accounting documents

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Organization

Agenda management

Appointment scheduling

Schedule organization

Administrative coordination

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Office Automation

Microsoft Excel

Word

PowerPoint

Customer file management

Updating databases

Administrative data entry

As an administrative assistant within a company specializing in real estate diagnostics, I was responsible for the daily management of all administrative and organizational tasks. I was in charge of planning and optimizing the diagnosticians' schedules, appointment scheduling, and intervention tracking. I also managed invoicing, payment tracking, and pre-accounting operations, ensuring data reliability and deadline adherence. As the primary contact for clients, I responded to their requests, provided quality customer service, and ensured proper administrative follow-up of their files. Rigorous, organized, and versatile, I developed an excellent ability to manage multiple priorities simultaneously, while demonstrating responsiveness, discretion, and a keen sense of organization.