About Neetu
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Experience
- AVANADESenior Business AnalystMay 2021 - Today (5 years and 1 month)Ireland• Facilitate workshops with clients like Arthur Cox to gather requirements and discuss pain points.• Plan and design facilitation sessions with external stakeholders to discuss proposed solutions.• Develop and analyze reports with complex analysis and data for management review, and presenting to various levels of management.• Serve as a liaison between clients like VHI and internal stakeholders to ensure alignment of goals.• Facilitated two design thinking workshops for end users at VHI to develop business requirements and identify use cases.• Work cross-functionally to analyze, design, and develop business solutions.• Create workflows and diagrams needed to document on Confluence and illustrate how the requirements align with the solution.• Understand and assist with workflow modelling with respect to application and system integration.• Collaborate with the development team to produce a solution design and translate verbal requirements into functional specifications.• Plan and sequence the Product Backlog refinement on JIRA in accordance with business priority and create user story acceptance criteria with Scrum teams.• Responsible for needs analysis, task planning, process/data analysis and modelling.• Engage with the client and other key stakeholders to understand high-level business objectives and priorities and identify where improvements can be made and make relevant suggestions by implementing Prince2 methodology.• Gather client's requirements and perform situational assessment to understand their pain points.• Support other analysts through the implementation of best practices of analytics, through knowledge sharing, through mentoring and formal training.• Demonstrate a strong sense of visual design and present analytics insights using Tableau Dashboards.• Test, clean, and standardize data to meet the business standards using Execute SQL task, conditional split, and data conversion in different environments.
- ODYSSEY TECHNOLOGIES LIMITEDBusiness AnalystSeptember 2018 - March 2021 (2 years and 6 months)India• Responsible for needs analysis, task planning, process/data analysis and modelling and/or logical database design with relational databases.• Engage with the client and other key stakeholders to understand high-level business objectives and priorities and identify where improvements can be made and make relevant suggestions.• Collaborate with the technical team to produce a solution design and translate verbal requirements into functional specifications• Partnering with business users to build tools that fully surface their requirements, conducting interviews with key project stakeholders and documenting and presenting the results.• Supporting traceability from requirements through to QA.• Demonstration of and experience in strong presentation, verbal communication, workshop facilitation and writing skills.
- HDFC BankRelationship Sales AssociateJuly 2012 - March 2015 (2 years and 8 months)Delhi, India• Handling a portfolio, of more than 300 High Net Income clients, worth more than 50 Crores on Flexcube.• Designed strategies to retain current client portfolio using tools like Probe42 and deepen the portfolio with a 32% increase in De-mat accounts and 15% increase in premium plans by providing investment plans.• Liaised with a team during credit card survey on usage amongst various age groups and sold 50+ cards in a week's campaign.• Strategize ways to build market share, increase revenue, and acquire success through innovative developments in organizational structure.• Develop relationships with existing affiliate partners and build new relationships capable of building revenue.• Manage multiple accounts including initiation, analysis, monitoring and evaluating new opportunities for each account.• Providing comprehensive sales operational report for team members to better understand the goals and vision of an organization using business flow diagram, presentations, and Excel sheets• Devising strategies to drive Commercial sales and Enterprise business using MEDDIC sales approach.• Visited customer site to enrol employees for salary accounts and converted financial accounts of schools (worth 1.2 Crores) in New Delhi, India.• Targeting small merchants with a turnover of less than Rs. 20 Lakhs and providing the value-added feature of Smart Hub with zero installation fees.• Worked closely with executive management in sales and operations training development to establish new/updated training material and processes and procedures for employees' company wide.• Providing administrative support to the marketing department.• Manage the sales and marketing inbox, assigning tasks to team members including themselves.• Identify key target markets within territory & plan sales campaigns through dedicated partners activity metrics for scheduled calls, opportunities added & net new accounts via channel partners.
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Education
- Master's degree, Business Administration and Management, GeneralUniversity of Limerick2021Master's degree, Business Administration and Management, General
- Master of BusinessK J Somaiya Institute Of Management2018Master of Business Administration - MBA, Marketing