Freelancer profile translated to English.

Description

New Call Center Tunisiais a telephone platform operating in the call center field since 2015. We are looking for partner clients (clients) for long-term collaboration, our experience in the French market allows us to go very far in this field.

New Call Center, recognized in the outsourcing field in local and international markets, offers a wide range of services including: telemarketing, telesales, telemarketing. Our multi-channel contact center has a team that adapts quickly and effectively to the needs of our partner clients (clients) while respecting the set objectives to gain the trust and satisfaction of high-potential prospects and clients.

Our many years of experience as a French-speaking call center have allowed us to operate and excel in several fields of activity such as:

- Appointment setting for Health Insurance since 2015 to date

- Qualification of records for Health Insurance

- Appointment setting for Private Vehicles since 2015 to date in the French and Belgian markets

- Tele-secretariat management of doctor's schedules since 2019 to date

- Sale of ISP Packages (pro) from 2011 to 2013

The supervising team has been working in the telemarketing field since 2002, trained in management and HR, to achieve the objectives of New Call Center.

New Call Center now positions itself as an official employment partner in Tunisia. Our HR policy focuses on talents and the professional development of each individual's skills to gain efficiency and productivity.

New Call Center aims for continuity and stability to better position itself on the affinity of its commitments towards its partners (client). Our goal is to make our know-how available to our employees and our partner clients.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

IBN
Recruitment, Training and Quality Manager.
TELECOMMUNICATIONS
January 2017 - February 2019 (2 years and 1 month)
Tunis, Tunisia
Manager of RFQ. Management of the different departments (Recruitment, Training and Quality) within the company.
New Call Center
NCC Seeks Clients
TELECOMMUNICATIONS
January 2015 - Today (11 years and 5 months)
Tunis, Tunisia
Telephone reception is an essential function for your business; it involves conveying a positive image of it. New Call Center is a telephone platform operating since 2015, recognized in the field of outsourcing in international markets. It offers a wide variety of services, such as telephone reception and management of medical professionals' schedules. Also, thanks to our many years of experience as a French-speaking telephone platform, we have acquired complete expertise in the field of medical tele-secretariat.
Our multi-channel telephone platform has a team capable of adapting quickly and effectively to the needs of our partner clients (clients) while respecting the fixed objectives of our partner clients.