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Naya LuceauNL

Naya Luceau

Scrum Master | Agile Master | Team Coach

€670/day
Lille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Naya

I support your teams daily to improve their organization, strengthen collaboration, and maximize delivered value.

I approach each mission with energy and candor: I move teams forward, even if it means shaking up habits a bit — always with purpose, listening, and commitment.

Attentive to teams and with a strong understanding of contexts, I concretely and adaptably support change.
  • English

    Basic

  • French

    Native or bilingual

Can work on-site
Lille (up to 20km)

Experience

  • Accor (AE)
    Scrum Master
    HOSPITALITY
    November 2023 - Today (2 years and 8 months)
    Issy-les-Moulineaux, France
    Context:
    Data management is essential for a hotel group like Accor (+5445 hotels), whether it's tracking the end-user occupying a room or the Salesperson selling that room and many other uses.

    Mission:
    The DATA domain, comprising 19 teams and 140 people, is supported by an Agile Coach and 3 Scrum Masters, including myself. We guide teams towards autonomy and standardized practices. To achieve this, we have implemented impact-oriented coaching contracts.

    My main accomplishments:
    • Support in transitioning to Kanban
    • Workshop to map out team organization (DoD/DoR, anomaly definition, epic/user story/task level definition and responsibility, roles and responsibilities, definition of run and build in data, etc.)
    • Work on Product Management (defining our businesses & users, product vision, steering committees with business stakeholders, roadmap collaboration)
    • Crisis management: helping teams navigate complex organizational phases
    • Surprise report from team audits
    Kanban Agile Method Scrum Lean
  • Evali
    Agile Coach
    LUXURY GOODS
    July 2023 - December 2023 (6 months)
    Antoing, Belgium
    Context:
    Evali is a Belgian leather goods workshop with several brands and divisions. In addition to their existing operations, to continue growing and offering exceptional pieces, the creators decided to partner with other female designers.

    Mission:
    The workshop alternates between custom luxury orders, white-label subcontracting, online sales, and new product development. All this with a single production workshop. It's crucial to be well-organized and communicate effectively. That's why I support them through occasional interventions.

    Part-time support.

    My main accomplishments:
    • Focus on supporting the production side
    • Rethinking the production process
    • Implementing a Kanban board
    • Raising awareness about organization / visual management
    • Facilitator of discussions
    Kanban Support Communication Agile Method
  • BNP Paribas
    Scrum Master
    BANKING AND INSURANCE
    July 2023 - October 2023 (4 months)
    Montreuil, France
    Context:
    Within the Digital/Web division of BNP. As part of several priority projects, the team I support underwent a restructuring to best meet needs.

    Mission:
    To address the challenges and needs within our team, we (an Agile Coach and myself) completely revamped its functioning. We also worked on the team's communication with the outside world.

    My main accomplishments:
    • Team reorganization (DoD/DoR workshop, roles and responsibilities workshop, backlog cleanup)
    • Refresher on ritual objectives
    • Daily support (rituals, tracking, coaching)
    • Significant work on simplifying/organizing JIRA
    • Review of rituals (daily, retrospective, sprint review)

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Education

  • Graphic Facilitation
    SuperTilt
    2023
  • Liberating Structures - Immersion Workshop
    In Excelsis
    2022

Certifications

  • Professional Scrum Master I (PSM I)
    Scrum.org
    2024
  • Certification - Digital Active
    Google
    2017

Skill set

Categories