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Nawfal EttaouilNE

Nawfal Ettaouil

Operations Change Manager

€350/day
Belfort, FR
3-7 years
Project Management
Change Management
Personnel Administrative Management
Recruitment Strategy
Change Management Strategy

Average response time: 1 hour

Freelancer profile translated to English.
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About Nawfal

Operations Manager with several years of field experience in a large international logistics group, I offer my freelance services for operational management, site coordination, and HSE missions.
Accustomed to simultaneously managing several industrial sites, I have mastered the coordination of subcontractors, the drafting of Work Permits and Fire Permits, as well as the implementation of safety procedures in compliance with regulatory requirements.
I also work on technical deployment projects (connected equipment, infrastructure), the drafting of change management documentation, and the automation of repetitive processes using Python scripts.
Rigorous, autonomous, and accustomed to demanding environments, I adapt quickly to field constraints and tight deadlines.
Based in Belfort — available for one-off or recurring missions, in person or remotely.
Languages: French, Arabic, professional English.

  • French

    Native or bilingual

  • Arabic

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Belfort (up to 50km)

Experience

  • Grand groupe logistique international
    Operations Manager —
    June 2024 - Today (2 years)
    Belfort, France
    – Simultaneous operational management of several distribution sites
    – Coordination and supervision of service providers and subcontractors on technical sites
    – Drafting and management of Work Permits and Fire Permits in compliance with regulatory requirements
    – Project manager for the deployment of connected hardware (IoT) in an industrial environment
    – Drafting of change management documents: deployment procedures, rollback, risk management
    – Automation of reporting processes using Python scripts (daily time savings)
    – Management of intervention schedules, adherence to deadlines and operational constraints
    – Facilitation of safety coordination meetings and monitoring of performance indicators
  • Amazon
    Sr training specialist
    RETAIL (SMALL BUSINESS)
    March 2023 - May 2024 (1 year and 2 months)
    Rabat, Morocco
    Training operators and new directors in Amazon's fast-paced environment. Creation of training plans. Support for teams based in the US, Canada, South Africa, India, Philippines, and 4 other countries.
    Training of Trainers AI Trainer
  • amazon
    Operation manager
    RETAIL (SMALL BUSINESS)
    March 2020 - January 2023 (2 years and 10 months)
    Rabat, Morocco
    Managed a team of 120 operators working remotely, with follow-up and reporting to management. Improved customer satisfaction. Created coaching prototypes based on universal methods.
    Team Management Remote Management and Steering Performance Report Writing Agile Method

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Certifications

  • Cloud architecture
    AWS
    2018
    Front and Back End Development of Cost Reduction Projects Creation of Secure Systems Website Creation
  • Lean Management
    Amazon
    2019
    Change Management Cost Reduction Process Improvement

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