Freelancer profile translated to English.

Description

Expert in logistics and transport, with experience at Amazon as Operations Manager, I support companies in optimizing logistics flows and managing operational teams.

I work on complex projects and transformation contexts, with a concrete, pragmatic, and results-oriented approach, aiming for improvements in quality, costs, deadlines, and service.

Mobile France & International.

🔧 Reorganize or turn around struggling logistics operations

🚀 Lead transformation projects (optimization, digitalization)

🛠️ Strengthen teams during growth, crisis, or transition phases

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Spanish
Basic

Workplace preferences

Can work on-site

Paris (up to 50km), Lille (up to 50km), Lyon (up to 50km)

Amazon
Operations Manager 24/7
TRANSPORTATION
September 2021 - November 2025 (4 years and 2 months)
Paris, France
Manage and support operational teams (managers, supervisors) to strengthen cohesion, motivation, and daily commitment.
Team Leadership: Lead, supervise, and inspire a team of 100 people to ensure consistent achievement of delivery objectives and maintain high standards of customer service.
Operational Excellence: Oversee daily operations of the last-mile delivery process, including route optimization, order preparation, and delivery punctuality.
Performance Monitoring: Monitor and analyze key performance indicators (KPIs) related to delivery, such as on-time delivery rates and driver efficiency.
Collaboration: Work in close coordination with the driver manager, warehouse, and customer service teams to ensure a smooth and consistent delivery process, from order placement to customer receipt.
Continuous Improvement: Identify process optimization opportunities and implement innovative strategies to improve the speed, accuracy, and overall quality of the customer experience.
Safety Compliance: Ensure strict adherence to safety protocols and regulations, guaranteeing driver protection
Team Management Change Management Transport Management Process Optimization Lean Management
Alstom
Production Coordinator
TRANSPORTATION
September 2018 - August 2021 (2 years and 11 months)
Crespin, France
Manage and support operational teams to strengthen cohesion, motivation, and daily commitment.
Develop employee skills through training, coaching, and implementing tools that foster skill development.
Organize, plan, and coordinate team work to ensure efficient execution aligned with production objectives.
Drive continuous improvement of production performance within the framework of the defined progress approach, to steer the plant towards operational excellence (Industry 4.0). Ensure continuous improvement of the reliability and quality of production time tracking data.
Lead electrical improvement projects within the company and manage production-related software tools (skills matrices, production progress tracking).
Team Management Process Optimization Lean Management ISO 9001 Change Management