About Naufal
French
Native or bilingual
English
Fluent
Experience
- ArgenXSystems Operations LeadBIOTECHApril 2023 - October 2023 (6 months)Gand, Belgium• Full participation in defining requirements and implementing all applications in the Discovery, Development, and Quality (DDQ) domain.• Ensures documentation of solutions and support structures.• Supports the transfer of DDQ operations into implementation projects.• Supports change and release management for DDQ platforms and solutions.• Contributes to Level 2 application support for DDQ platforms and solutions.• Liaises with the Level 3 application support team (vendor/implementation managed services) to ensure smooth handovers and efficient resolution.
- DBV TechnologiesManager, Applications AdministratorBIOTECHApril 2019 - March 2022 (3 years)Montrouge, FranceAdministration and maintenance of validated applications in a pharmaceutical environment (GxP),Project management (Agile): evolution requests for applications (iaas, saas andon premise)Management of anomalies, CAPA, and deviations/ Initiation and coordination of change control for major releases (risk analysis, impact analysis, non-regression testing, qualification test writing and execution, deployment)
- Ausy TechnologiesSystems EngineerDIGITAL AND ITJanuary 2018 - April 2019 (1 year and 3 months)Sèvres, France*On behalf of Ausy-MOA for the BMC v9 ITSM application at BNP Paribas Valmy 3 in Montreuil (MICA) - Functional Administration: Support staff, support groups, categories, SLM, approvals - Definition of Incident, Request, and Problem processes with process owners. - Role of Business Analyst for change management: expressing needs, planning, acceptance testing, communication. - Training: creation of the program and materials, conducting training sessions. - Reporting: creation and automation of reports for IT department managers
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Education
- Computer Systems and Network AdministratorDoranco School of Creative Technologies2009Formation en alternance au metier d'administrateur systemes et réseaux niveau bac+3
- Bac STI Civil EngineeringAdolphe Cherioux High School in Vitry Sur Seine.2001
Certifications
- Cloud DevOps ArchitectFitec Formation2022
- DevOps FoundationEXIN2022