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Naufal Abou BacarNA

Naufal Abou Bacar

IT Consultant (System Administration, ITSM, GxP)

On-demand
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Naufal

Throughout my professional career, I have sought to innovate, discover new things, new working methods, and this, with a view to process improvement.

What motivates me the most? Uniting and developing team interactivity because, in my opinion, the key to success lies in common effort in the same direction.

If all this speaks to you, do not hesitate to contact me.

Sincerely
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 10km), Massy (up to 10km), Les Ulis (up to 10km), Montigny-le-Bretonneux (up to 10km), Versailles (up to 10km)

Experience

  • ArgenX
    Systems Operations Lead
    BIOTECH
    April 2023 - October 2023 (6 months)
    Gand, Belgium
    • Full participation in defining requirements and implementing all applications in the Discovery, Development, and Quality (DDQ) domain.
    • Ensures documentation of solutions and support structures.
    • Supports the transfer of DDQ operations into implementation projects.
    • Supports change and release management for DDQ platforms and solutions.
    • Contributes to Level 2 application support for DDQ platforms and solutions.
    • Liaises with the Level 3 application support team (vendor/implementation managed services) to ensure smooth handovers and efficient resolution.
    benchling Veeva vault IT Operations CSV GMP
  • DBV Technologies
    Manager, Applications Administrator
    BIOTECH
    April 2019 - March 2022 (3 years)
    Montrouge, France
    Administration and maintenance of validated applications in a pharmaceutical environment (GxP),
    Project management (Agile): evolution requests for applications (iaas, saas and
    on premise)
    Management of anomalies, CAPA, and deviations/ Initiation and coordination of change control for major releases (risk analysis, impact analysis, non-regression testing, qualification test writing and execution, deployment)
    Project Management Change Management Risk Analysis Impact Analysis Functional Test Vault DMS GMP Functional Acceptance Incident Management production Content Writing Shell Script
  • Ausy Technologies
    Systems Engineer
    DIGITAL AND IT
    January 2018 - April 2019 (1 year and 3 months)
    Sèvres, France


    *On behalf of Ausy-MOA for the BMC v9 ITSM application at BNP Paribas Valmy 3 in Montreuil (MICA) - Functional Administration: Support staff, support groups, categories, SLM, approvals - Definition of Incident, Request, and Problem processes with process owners. - Role of Business Analyst for change management: expressing needs, planning, acceptance testing, communication. - Training: creation of the program and materials, conducting training sessions. - Reporting: creation and automation of reports for IT department managers



    Active Directory BMC Remedy ITSM Business Analyst Project Manager ITIL Processes Agile Method Incident Management Change Management Windows 10 Public Speaking Continuous Process Improvement

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Education

  • Computer Systems and Network Administrator
    Doranco School of Creative Technologies
    2009
    Formation en alternance au metier d'administrateur systemes et réseaux niveau bac+3
  • Bac STI Civil Engineering
    Adolphe Cherioux High School in Vitry Sur Seine.
    2001

Certifications

  • Cloud DevOps Architect
    Fitec Formation
    2022
  • DevOps Foundation
    EXIN
    2022

Skill set

Categories