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Nathan KlingNK

Nathan Kling

Chief AI and Transformation Officer

€3,000/day
Syracuse, IT
15+ years

Average response time: 1 hour

About Nathan

Your organization knows AI is critical to its future. The challenge is not whether to adopt it, but how to move from ambition to execution without wasting budget, losing momentum, or creating governance risk. That is where I come in.

I help enterprise organizations design and implement AI strategies that deliver measurable outcomes. With 15+ years of leadership at AWS, Microsoft, and top-tier consultancies, I specialize in bridging the gap between AI vision and operational reality, whether that means standing up an AI governance framework, building the delivery organization to execute on it, or turning around programs that have stalled.

What I bring that most AI advisors do not: I have built the commercial models, not just the strategies. At my current firm, I architected a Six-Pillar AI Adoption Framework, designed a multi-agent orchestration architecture, built the revenue model, and stood up an Innovation Lab, all within 60 days. At AWS, I scaled teams from 5 to 200+, drove 240% YoY growth, and maintained 100% client retention across 20+ Fortune 500 clients. I operate at the intersection of AI strategy, organizational transformation, and delivery excellence.

Typical engagements include AI strategy and roadmap development, AI governance and Responsible AI framework design, organizational transformation and delivery scaling, AI readiness assessments and maturity diagnostics, Innovation Lab design and standup, and go-to-market strategy for AI-led service offerings.

I work as a fractional Chief AI Officer or Chief Transformation Officer, embedding with leadership teams for engagements ranging from focused 8-week assessments to 6-month transformation programs. Based in Europe, available across EMEA and globally.​​​​​​​​​​​​​​​​
  • English

    Native or bilingual

  • Italian

    Basic

  • German

    Basic

Can work on-site
Syracuse (up to 50km)

Experience

  • Artisan Studios
    Vice President, Delivery, Innovation, and Solutions
    December 2025 - Today (8 months)
    Recruited to build and lead the delivery organization for a growing digital innovation consultancy specializing in cloud-native solutions, supply chain technology, and unified commerce for enterprise clients — driving the firm's transformation from a $20M execution-focused shop into an AI-led advisory practice targeting $35–50M in revenue.
    • • Architected the firm's AI strategy and go-to-market transformation within the first 60 days — developing a Six-Pillar AI Adoption Framework, Responsible AI governance model, and productized AI Readiness Assessment ($85K offering backed by a 102-question, 6-pillar instrument) to transition the business from Layer 1 staff augmentation to higher-margin advisory and transformation engagements.
    • • Designed "The Atelier" — a multi-agent AI orchestration architecture enabling parallel execution across delivery teams — while standing up an Innovation Lab targeting 70–85% AI-native delivery adoption by end of 2026 and creating an AI Foundations Program (12-week methodology, $350K–$600K per engagement) as the firm's flagship transformation offering.
    • • Built a comprehensive revenue model and Value Delivery Framework with a 20-week implementation timeline — introducing persona-based agent strategies across Sales, Orchestration, Engineering, and Solution Architecture to operationalize AI across the consultancy and position the firm for sustainable, margin-accretive growth.
    AI Strategy Change and Transformation Management Digital Transformation Corporate strategy
  • Amazon Web Services
    Delivery Portfolio Leader, Healthcare and Life Sciences
    June 2023 - December 2025 (2 years and 6 months)
    Atlanta, GA, USA
    Stepped in to rehabilitate & grow AWS's commercial healthcare line of business — serving as P&L owner, leading & scaling a multi-disciplinary professional services team, driving US solutioning & delivery, and consistently exceeding KPI targets, including achieving exceptional 9.73 CSAT & 9.85 CFF customer satisfaction scores.
    • • Orchestrated critical turnarounds for 20+ Fortune 500 healthcare clients — implementing frameworks for rapid response & strategic relationship management, maintaining 100% client retention, and turning around multiple critical escalations into expansion opportunities valued at as much as $50M.
    Corporate strategy Change and Transformation Management Portfolio Management SAFe Strategic planning
  • Amazon Web Services
    Strategic National Practice Leader
    June 2021 - June 2023 (2 years)
    Atlanta, GA, USA
    Promoted to scale previous regional success at the national level — resetting the vision & strategy and driving organizational change to realign individual personas & responsibilities, create a sense of team pride, and elevate delivery standards to maximize customer outcomes and transform / grow the AWS business.
    • • Implemented transformational hiring, onboarding, ever-boarding, and early career strategies that enabled the scaling of the US Delivery Organization — overseeing a team of 10 direct, 25 rotational, and 70+ indirect reports to meet customer demand and exceed all target metrics.
    • • Empowered & led cross-functional teams to deliver global enablement — designing, implementing, and evangelizing an Engagement Excellence mechanism that drove a 152% increase in delivery consistency, 43% reduction in project errors, and a 900% increase in capacity.
    • • Fostered a culture of high performance, innovation, and belonging — co-creating & co-leading Allies@AWS globally while developing coaching, mentoring, and leadership training programs that evolved Delivery at AWS into a destination organization, helped team members achieve individual goals, and curated a strong leadership pipeline & succession plan for the organization.
    Change and Transformation Management Digital Transformation Corporate strategy

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Education

  • Certified Cloud Practitioner • • Business Professional
    Certified Cloud Practitioner • • Business Professional
  • Certified AI Practitioner
    AI
    Certified AI Practitioner

Skill set

Categories