Freelancer profile translated to English.
Back to original languageAbout Tchadé
I help e-commerce fashion brands automate their customer service (after-sales support) through simple and reliable AI agents, hosted on cloud servers and operational 24/7.
Up to 70-90% of repetitive customer requests (sizes, returns, deliveries) are handled automatically, while sensitive situations are escalated to a human.
Result: 40 to 80 hours saved per month, reduced after-sales support costs, and faster, more professional customer service.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- FlowdeskAI Agent - Customer Service AutomationE-COMMERCEJanuary 2026 - Today (6 months)Mâcon, FranceI help e-commerce fashion brands automate their customer service (after-sales support) through simple and reliable AI agents.Up to 70-90% of repetitive customer requests (sizes, returns, deliveries) are handled automatically, while sensitive situations are escalated to a human.Result: 40 to 80 hours saved per month, reduced after-sales support costs, and faster, more professional customer service.
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