Freelancer profile translated to English.

Description

Hello,

Are you looking for a sales and purchasing administration manager dedicated to optimal customer satisfaction? My years of experience in international commercial administration can meet your needs. In particular, I have:

- Managed client accounts and relationships in France and internationally, in various industries: Cyberdefense, telecom, high tech, luxury, media...

- In recent years, I have coordinated B2B and B2C purchasing and sales, as well as commercial, administrative, and logistical follow-up within various startups and large groups.

- I hold a DESS in International Trade (Master's degree) and am fluent in English. I lived in China for a year and worked in Singapore for 2 years as part of the creation of the Asia-Pacific export subsidiary of the company Christofle (tableware).

I am available for any questions.

Thank you!

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km), Paris (up to 20km)

DUST MOBILE SAS, Cyberdéfense
Sales Administration Manager
TELECOMMUNICATIONS
February 2023 - August 2024 (1 year and 7 months)
Suresnes, France
- Management of the billing cycle (issuing and sending invoices and credit notes)
- Management of billing-related disputes
- Participation in the implementation of automation processes in conjunction with technical teams
- Implementation of specific billing processes with clients
- Monitoring of payments and management of recovery actions
- Populating and maintaining the CRM
- Organization and monitoring of production orders, shipments, and deliveries
AEF info
Sales Administrator
PRESS AND MEDIA
November 2020 - January 2023 (2 years and 2 months)
Paris, France
- Key Account Manager within the subscriptions department
- Responsible for contract compliance and pricing consistency
- Optimization of billing according to defined deadlines, monitoring of PCA (Post-Contractual Assistance), and revenue regularization
- Weekly and monthly monitoring of dashboards and sales/KPI reporting
- Monitoring of renewals and cancellations.