Freelancer profile translated to English.

Description

Independent consultant specializing in jewelry, cosmetics, and perfumes; I remotely assist companies and independent professionals in developing their customer relationships and in their sales.

Specifically, I intervene to:

✔️ Advise clients online (product selection, personalized support)

✔️ Improve customer experience and encourage purchases

✔️ Ensure quality customer follow-up and strengthen loyalty

Accustomed to working autonomously, I am proficient in remote communication (messages, chat, social media) and adapt easily to digital tools.

My approach is simple: build a trusting relationship to turn every interaction into an opportunity.

My goal: a smooth, human customer experience... and concrete results.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Chogan
Independent complementary advisor
May 2024 - Today (2 years and 2 months)
Relational marketing consultant in the cosmetics sector. I help my clients find quality products that will meet their expectations and needs.
Customer relations Personalized support Social media Digital Creation Recruitment consulting
Eldi
Sales assistant
November 2000 - September 2022 (21 years and 10 months)
Welcoming customers, advice, sales, and after-sales service.
Order taking and follow-up.
Receiving and stocking merchandise.
Inventory.
Customer relations Sales
Victoria Benelux
Independent complementary
January 2015 - July 2024 (9 years and 6 months)
Home consultant.
Presentation, orders, after-sales service, recruitment.
Group leader for 3 years.
Sales Customer relations Personalized support