Nathalie Tuffigo

I support managers, leaders, and high-potential talents in developing their leadership, their professional evolution, and their transformation challenges.

My approach aims to create a space for gaining perspective to clarify decisions, strengthen leadership posture, and ensure lasting performance, while preserving balance and energy.

Areas of intervention:

• Starting a new role and scope evolution

• Leadership development

• Decision-making in complex environments

• Organizational transformation and adaptation

In-person coaching in Ile de France and remote coaching throughout France.

Strategic HR partner for departments comprising 300 to 400 employees (business lines: asset management, financial middle office, actuarial science, risk, legal, compliance, sales, marketing, customer service, communication, finance, IT, employee representative bodies...):

• Strategic partner for members of the Executive Committee and Management Committee, as well as line managers: advice and support in all their HR issues, whether individual (complex situations) or collective (reorganizations, nearshoring...)

• Support for employees in their career path, mobility, compensation, personal development plans...

• Deployment of the group's and company's HR strategy and processes: recruitment, mobility, performance reviews, succession planning, identification of talents and management cadres, annual review campaigns, adherence to the code of conduct, strategic workforce planning...

Position held part-time since March 2026, alongside developing my coaching business

Management of 3 teams (45 employees) in a context of organizational transformation of the department (100 employees):

• Close monitoring of membership and after-sales activities (borrower and individual protection insurance) to meet KPIs in a tight flux context (decrease in mortgage interest rates)

• Management of emergencies, quality controls, and complaints to meet the competitive challenges of partners (banks and brokers)

• Support for middle managers and operational support for teams

• Establishment of a pricing school and creation of a pricing community in partnership with medical advisors

• Review of customer journeys and subscription processes to streamline production and improve customer satisfaction