Freelancer profile translated to English.
Back to original languageAbout Nathalie
🎯Improve your processes, choose the right tools, engage your teams.
Digital transformation and change management consultant, I have been supporting companies, SMEs and large groups for over 10 years in adopting new tools, optimizing processes, and mobilizing teams.
I work at the interface between business units, tools, and users to **make digital transformation a concrete lever for performance**, not just another theoretical project.
=> I support my clients on topics of change management, change support, digital tool adoption, digital workplace, No Code, generative AI, project management, communication, user training, and coordination of cross-functional projects between business, product, and IT teams.
=> My **approach is pragmatic, operational, and focused on real-world usage**: analyzing needs, clarifying pain points, structuring actions, managing deployment, engaging stakeholders, and ensuring long-term adoption.
=> I have notably supported projects for the deployment of digital tools, adoption management, digital environment audits, process optimization, AI training, and continuous improvement, in demanding and multi-stakeholder contexts.
Looking for a consultant who can **combine digital transformation, change management, project management, and operational efficiency**? Let's discuss your challenges: I help you design useful, understandable solutions that are truly adopted by teams.
English
Fluent
Spanish
Conversational
French
Native or bilingual
Can work on-site
Biarritz (up to 10km), Bordeaux (up to 10km), Bayonne (up to 10km), Toulouse (up to 10km), Pau (up to 10km)
Experience
- MSF
On Malt
Change Manager - Data Self-Service Platform Project – MSF SwitzerlandCIVIC AND SOCIAL ORGANIZATIONSDecember 2025 - June 2026 (6 months)🎯 Context & ObjectivesFor Doctors Without Borders Geneva, I supported a digital transformation initiative aimed at ensuring reliable access to operational data, strengthening data governance, and developing self-service uses to support decision-making.🔍 My Role & ActionsI contributed to the adoption diagnosis and the definition of the change management strategy around the project:- Analysis of adoption barriers and change risks;- Stakeholder and key role mapping;- Formalization of a progressive phased deployment strategy;- Definition of support levers: communication, training, support, ambassadors, and adoption monitoring;- Production of framing deliverables to support decision-making and prepare for scaling.The project was in a sensitive context: low adoption of the previous tool, lack of trust in data, manual processes, siloed operations, and high workload due to several concurrent projects. The challenge was therefore as much organizational and human as it was technical. - Groupama Gan VieCollaborative approach for creating the identity of a Transformation DepartmentBANKING AND INSURANCENovember 2025 - November 2025 (1 month)Bordeaux, France🎯 Mission Objective:Co-construct the identity of a new department with employees to strengthen internal cohesion, clarify positioning, and unite around a common vision.🛠️ Methodology Deployed:Phase 1 – Diagnosis & Field Listening:Conducted employee and management interviews across both sites to gather expectations, sentiments, and challenges.Qualitative analysis of perceptions by site and by profession, identification of priority expectations.Phase 2 – Analysis:Cross-functional synthesis of learnings, identification of convergences and divergences.Internal benchmarking of other transformation departments within the group to inspire the approach.Phase 3 – Finalization Workshop:Facilitated a bi-site workshop on vision, mission, values, and positioning.Convergence session to cross-reference contributions and collectively validate the initiatives to launch for building the identity.Phase 4 – Synthesis & Delivery:Formalization of a plan to build a co-constructed identity framework with the teams: shared vision, embodied values, communication elements for internal communications.Delivery of a comprehensive summary of employee expectations and recommendations to inform the future management roadmap.
- Airbus HelicoptersSupport for a Tool PoCAVIATION AND AEROSPACESeptember 2024 - March 2025 (6 months)Marseille, FranceAirbus is conducting a Proof of Concept (PoC) to evaluate and select a new digital solution aimed at optimizing a strategic business process. The goal is to ensure a structured framework, effective evaluation, and smooth adoption by business teams.The support aims to:✔️ Facilitate the structuring and monitoring of the PoC✔️ Mobilize key users for relevant testing✔️ Ensure good coordination between teams and vendors🎯 My Role & ActionsAs a Change & PMO consultant, I support the project in several key areas:🔹 Management & CoordinationMonitoring ongoing PoCs with the two pre-selected vendorsManaging interactions between business teams, sponsors, and vendorsSynchronizing with other involved Airbus entities🔹 Adoption Support & Stakeholder MobilizationStructuring key information to be provided to vendors for configurationMobilizing and coordinating key users to ensure relevant testing of solutionsFacilitating testing & feedback sessionsConsolidating evaluations to facilitate final decision-making🔹 PMO & Project MonitoringStructuring reporting to ensure optimal visibility for sponsorsSupporting decision-making through rigorous monitoring of progress & risks
Reviews
Recommendations
HB
+4
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Education
- Master's Degree - Strategic Management of Large Groups and ConsultingESC Toulouse2014Cours suivis: Stratégie Gestion des risques Economie Industrielle Information financière Les stratégies d’internationalisation et la globalisation : Le management environnemental et sociétal Management Marketing 6 mois d'études à Barcelone, 1 an de césure au Mexique (réalisation de 2 stages)
- Bachelor's Degree - International Trade and MarketingAix Marseille 3 University2011Cours suivis : Affaires internationales la banque Informatique Finance Marketing.