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Description

Streamline a service process in 7 steps over 3 to 6 months.

1. Initial Audit; Consultation and collection of positive and frustrating points.

2. Prioritize frustrations and identify root causes.

3. Brainstorm solutions as a team.

4. Evaluate possible solutions (impact, cost, simplicity, etc.).

5. Explain chosen solutions and expected outcomes.

6. Implement.

7. Monitor indicators and adapt.

Through a 7-stage phased intervention every 10-14 days

=> Save 3 hours/week for your teams.

Industry field of expertise

Languages

English
Native or bilingual
French
Native or bilingual
Spanish
Conversational

Workplace preferences

Can work on-site

Nantes (up to 50km)

Constructiv'On
Training and Coaching
CONSULTING AND AUDITS
February 2022 - Today (4 years and 6 months)
Nantes, France
Develop teams and managers by leveraging their expertise.
Facilitate training sessions for training organizations (Topics: management and quality approach)
Coach teams and managers in French or English
Co-construct solutions with teams.
Collective Intelligence Facilitation Skills Development Quality Approach & Continuous Improvement
Universités d'Angers & Université de Rennes
Guest Lecturer in Clinical Research
RESEARCH
October 2021 - Today (4 years and 10 months)
Angers, France
Lecturing in Master 2 and DU programs:
Training on the regulatory environment of medical research
Risk management training
Training for Clinical Trial Coordinators (CTCs) and Clinical Research Assistants (CRAs) roles and expectations for research teams
Quality approach and audit training
Sharing experiences from CROs and pharmaceutical companies.
Knowledge Transfer Skills Development
Syneos Health,
Clinical Operations Director
MEDICAL
January 2018 - January 2022 (4 years)
Nantes, France
• ▪ Head of the department responsible for the evaluation of Clinical Research Assistants (CRAs).
• ▪ Development of internal training on monitoring practice evolution.
• ▪ Update of procedures and remote training of CRAs during the COVID-19 pandemic.
• ▪ Transverse management of process improvement projects.
Transverse Management Continuous Improvement Projects International Team Management Multicultural Team Cohesion