Freelancer profile translated to English.
Back to original languageAbout Nathalie
With over 22 years of experience in accounting firms, I now support business leaders in managing and recovering their debts.
My goal: to preserve your cash flow by recovering your unpaid invoices quickly, without harming the business relationship.
I founded R&R to offer a personalized, responsive, and human service, adapted to each situation. My approach prioritizes listening, negotiation, and the search for amicable solutions, in order to re-establish a climate of trust while securing your financial flows.
My strengths:
A solid financial and administrative expertise,
A perfect mastery of follow-up and negotiation techniques,
A respectful approach that protects your image with your clients.
Based in Clam (17), I work with VSEs, SMEs, and liberal professions in all sectors of activity.
👉 Mission: To help you regain your financial peace of mind by transforming your outstanding invoices into concrete payments.
French
Native or bilingual
Can work on-site
Cognac (up to 50km)
Experience
- NATHALIE MAUNAIS R&RActivity Follow-up CoordinatorJanuary 2025 - Today (1 year and 7 months)Clam, FranceAs an amicable debt collection officer, I ensure the follow-up and management of unpaid customer debts, while respecting the business relationship and current regulations.Main tasks:Identify and analyze overdue unpaid invoices.Contact clients by phone, email, or mail, with a firm but respectful approach.Negotiate appropriate payment solutions (payment plans, partial payments, etc.).Ensure administrative follow-up of files (updates, reporting, payment tracking).Prevent disputes by identifying the causes of payment delays and coordinating with internal departments.Maintain a quality relationship with clients while safeguarding the company's interests.
- PKF ArsilonActivity Follow-up CoordinatorApril 2012 - January 2025 (12 years and 9 months)Cognac, FranceI worked for 12 years as a legal and collection assistant. The legal assistant is a collaborator who provides administrative, organizational, and sometimes technical support to lawyers, legal experts, notaries, or legal managers. They are an essential link for the smooth operation of a department or firm.
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Education
- Professional BaccalaureateLycée JonzacBaccalauréat professionnel