Nathalie Leonard

Remote independent secretary with over 15 years of experience in customer relations and secretarial work, offering administrative and commercial assistance services.

My goal: to help you with all your administrative tasks and customer management. Save time on time-consuming activities, delegate, and outsource tasks that weigh on your daily life and prevent you from focusing on your core business.

My main services:

- CUSTOMER SERVICE MANAGEMENT = Information, Order Entry, After-Sales Service (customer complaints), Online Customer Support...

- ADMINISTRATIVE ASSISTANCE = Email management, Official letter writing, Document personalization...

- COMMERCIAL ASSISTANCE = Creation, Follow-up of quotes and invoices, Recruitment assistance, Telemarketing script writing, Customer data entry and updates...

NOTE: I DO NOT PERFORM TELEMARKETING (APPOINTMENT SETTING BY PHONE)

-PROOFREADING, CORRECTION, and REWRITING of all your professional materials (training, website or blog, official documents, sales brochures, e-books...)

This list is not exhaustive. If you have a project in mind, we will find the best solution for your needs, whether for one-off or regular assignments.

Feel free to request a quote; it's free and without obligation.