Nathalie K.

Deployment of MO365 digital workplace tools, Salesforce, generative AI Strategy Facilitation of workshops for defining business needs Facilitation of brainstorming sessions for management, elected officials, and unions Development of the roadmap for priority projects based on business needs and management objectives Scoping of the deployment plan and development of deliverables for management and elected officials Instructional Design Co-creation of a training program for the adoption of generative AI solutions for about a hundred participants and management of service providers delivering the training (Microsoft, Salesforce) 1. Analysis of organizational and user needs Identify specific user needs (business objectives, use cases, current challenges). Mapping of learner profiles and assessment of their skill levels (beginner, intermediate, advanced) and their familiarity with digital technologies. Definition of the operational and strategic skills targeted by the training. 2. Program Design and Structuring Development and structuring of modules, pedagogical progression, and training materials Choice of training format based on modules (in-person, hybrid, remote, workshop, e-learning, webinar...) and pedagogical method. Change Management Facilitation of webinars, focus group workshops, and individual coaching Animation of the user community on collaborative platforms (Teams, Engage, newsletter) Selection and monitoring of ambassadors on various projects Facilitation of workshops on data governance and culture Facilitation of workshops on artificial intelligence acculturation and awareness of ethical and responsible AI Collection of user feedback and communication to management and technical teams

Management of the datalake project and consideration of use cases in machine and deep learning (AI) Scoping and implementation of the data catalog in collaboration with the data engineering team Scoping and implementation of data governance Facilitation of collective intelligence workshops to identify business use cases Design of predictive maintenance AI solutions and POC management. Active monitoring of news and events on generative AI and predictive maintenance Training of teams and promotion of an organizational culture focused on data valorization.

Organizational diagnosis and development of the master plan for the adoption of digital solutions Deployment of ERP finance in the group's 10 branches