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Nathalie G.NG

Nathalie G.

Fractional Delivery Lead | IT Turnaround

€1,093/day
Montréal, CA
15+ years
Operational Efficiency
Team Management
IT Strategy
Value Stream Management

Average response time: 1 hour

Freelancer profile translated to English.
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About Nathalie

Is your IT delivery trapped in "corporate theater"?

After 15 years behind the IT scenes, from developer to delivery director, I've learned a brutal truth: the biggest project blocker is rarely technical. It lies in flawed posture, unspoken issues, and ego.

My approach: I don't come to add another layer of Agile theory. I come to restore your decision-making clarity and operational sovereignty.

What I bring:

  • Posture Diagnosis: Identifying the human bottlenecks that traditional audits miss.
  • AI Acceleration: Workflow automation and Generative AI integration to restore real velocity to your squads.
  • Flow Efficiency: Aligning delivery with business value (Salesforce, SAFe, Flow Metrics).

Founder of Stratégies Backstage Hub (SBH), I take on targeted mandates where excellence is non-negotiable.

Excellence is built backstage. Let's regain control.
Rail and Public transport
Banking and Financial Services
Insurance
Energy and Electricity

  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • SBH - Stratégie Backstage Hub
    IT Strategy Advisor
    CONSULTING AND AUDITS
    January 2026 - Today (7 months)
    • Strategic Consulting & Delivery Turnaround:
    Guiding organizations in resolving complex blockages within highly regulated environments. Implementing Flow Metrics methodology (SAFe, Kanban) to eliminate bottlenecks and enforce alignment between technical execution and business vision.

    • Process Engineering & Generative AI:
    Designing AI-powered operational systems. Architecting content creation and distribution workflows using advanced prompt engineering to maximize efficiency and radically reduce time-to-market. AI is not a gadget; it's the engine of velocity.

    • Leadership & Influence (Thought Leadership):
    Editor of the "Stratégies Backstage Hub" publication, dedicated to decoding power dynamics, career management, and delivery optimization for IT leaders in Canada.

    • Posture Coaching: Strategic mentoring for technical experts transitioning into influential decision-making roles, focusing on political intelligence and decision-making clarity.
    AI Automation Coaching Operational Efficiency IT Strategy Emotional Intelligence
  • Banque Nationale du Canada
    Consultant - Senior Performance Lead / Agile Coach
    BANKING AND INSURANCE
    February 2025 - March 2026 (1 year and 1 month)
    Montréal, Canada
    • Restoring Predictability and Optimizing Flow:
    Strategic intervention with 4 squads (27 people) in a highly complex banking ecosystem. Complete redefinition of the delivery posture, replacing "task tracking" with rigorous business value management.

    • Executive Visibility & Decision Clarity:
    Design and deployment of performance dashboards (Flow Metrics) for the Vice-Presidency. Transforming raw data into strategic indicators (Lead Time, Velocity, Bottleneck analysis) to secure budget and operational decisions.

    • Governance of Dynamics and Risks:
    Steering cross-functional synchronizations and PI Planning. Strategic mediation role to resolve critical inter-team dependencies and neutralize delivery risks before they impact the roadmap.

    Expertise: Political Intelligence, Flow Metrics (SAFe), Delivery Crisis Management, Executive Alignment.
    Agile Method Agile Methodology (SAFe) Team Management Intelligence émotionnelle IT Strategy
  • VIA RAIL CANADA
    Consultant - Agile Delivery Manager / Scrum Master
    TRANSPORTATION
    November 2021 - February 2025 (3 years and 3 months)
    Montréal, Canada
    • Transformation Leadership: Piloting the strategic integration of Salesforce & Genesys Cloud (60,000+ interactions/month).

    • Technical & Business Mediation: Central pivot between external vendors and internal teams to ensure code quality and reduce technical debt.
    • Atlassian Governance: Optimizing Jira/Confluence structures to support real, not cosmetic, agility.
    Agile Method Intelligence émotionnelle Salesforce Scrum Agile Method Practice IT Strategy
Check out Nathalie's experience

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Education

  • SAFe Fundamental Specialization
    Infinity Board
    2025
    SAFe Fundamental Specialization
  • Leading People and Teams
    University of Michigan
    2024
    Leading People and Teams
Check out Nathalie's education

Skill set

Scrum Agile Method Practice
SAFe
Business Analysis
Workshops Facilitation
AI Automation
Google AI Studio
Salesforce
IT Strategy
Agile Method
Prompt Engineering
Agile Project Management

Categories