About Nathalie
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- VeepeeCommercial CoordinatorRETAIL (LARGE RETAILERS)October 2019 - September 2020 (11 months)La Plaine-Saint-Denis, FranceOperational sales managementCommercial analysis (offer, contract, price, final stocks), Pricing, competitive intelligencePreparation of presentation materials, partner meetings (brands); Sales review; KPIs, Daily support and fostering commercial relationships.
- VeepeeMember Relations OfficerRETAIL (LARGE RETAILERS)May 2016 - October 2019 (3 years and 5 months)La Plaine-Saint-Denis, FranceOutgoing contacts via email, calls, and mail (B2B2C)Management of sales files, monitoring the department's schedule, priorities, and proceduresDispute resolution, litigation, anomalies, warranties, monitoring reporting tables,Quality: Voted "Customer Service of the Year" twice.
- AG2R LA MONDIALEAccount ManagerBANKING AND INSURANCEJune 2014 - July 2015 (1 year and 1 month)Saint-Cloud, FranceClient portfolio management, prospecting, up-sellingIncoming and outgoing calls & emails B2B and B2CCustomer loyalty, dispute management, database updatesImplementation of commercial actions and competitive intelligence.
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Education
- ECONOMICS AND SOCIAL SCIENCES HIGH SCHOOL DIPLOMALYCEE PIERRE DE FERMAT2007Spé : Anglais
- APPLIED FOREIGN LANGUAGESToulouse-II-Jean-Jaurès University2010Anglais Espagnol