About Nathalie
French
Native or bilingual
English
Fluent
Experience
- FreelanceDigital Marketing TrainerEDUCATION AND E-LEARNINGSeptember 2019 - Today (6 years and 9 months)Saint-Pierre, RéunionSpeaker in various training courses:1. FPA (Adult Professional Trainer): Information and Communication Technologies-Collaborative toolsGoogle DriveTrelloSlack-Content creationPowtoon (YouTube)LoomGoogle SlideLightshot-Evaluation toolsGoogle FormQuizinière2. IFR - Digital Marketing Bachelor: Digital Marketing: Actors and StrategyE-marketing strategy
- Content MovesSalesforce Pardot ConsultantCONSULTING AND AUDITSAugust 2019 - Today (6 years and 10 months)TélétravailConfiguration, integration, and customization of Pardot according to the agency's client specificationsSales funnel configuration:- Prospect segmentation- Lead nurturing implementation: scoring/grading- Prospect qualification and automation of commercial practicesMigration of data from the Salesforce.com databasePardot user training
- DELOITTE CONSEILEmail Marketing ManagerCONSULTING AND AUDITSNovember 2018 - April 2019 (5 months)Paris, France1. Manage the production of emailing campaigns for Deloitte France: setting up the campaign schedule, monitoring email production from internal client brief to sending via the Pardot routing platform through Salesforce;2. Manage a team of 2 Emailing Project Managers;3. Ensure the optimization of each campaign in terms of form (compliance with graphic charter, HTML code) and substance (message and targeting): based on performance and A/B testing best practices, recommendations to internal clients. Responsible for the quality of each communication sent;4. Implementation of Lead Nurturing/ Marketing Automation/ Scoring: Propose and build lead nurturing paths to optimize conversion;5. Monitor and adjust the sending schedule in compliance with the deadlines of the various marketing plans;Monitor and analyze the performance and effectiveness of actions taken (reporting, analyses, summaries, studies), establish recommendations and propose innovative solutions to optimize performance;6. Expert and point of contact for marketing teams regarding the proper use of Salesforce and Pardot campaigns. Implementation of user guides, staff training, and support for their daily usage issues.7. Close collaboration with CRM team members to optimize Salesforce usage, data quality, propose evolutions, and analyze the impacts of releases;8. Pardot Administrator: manage users and the contact database, monitor Pardot releases, analyze impacts on current processes and communicate to relevant teams, train users, report bugs to Pardot support, track tickets;9. Ensure compliance with current regulations (CNIL and GDPR) and good deliverability practices.
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Education
- Bachelor's Degree in Business AdministrationUniversité de La Réunion2003
- Master's Degree in Business AdministrationUniversité de Montpellier I2004
Certifications
- Google Analytics Individual QualificationGoogle2018