Nathalie F.

Since June 2024, I have been remotely supporting the European and French Forum for Urban Security in the administrative management, operational support, and organizational coordination of several cross-functional activities.

My missions include:

- Daily administrative support and operations coordination

- Administrative and financial monitoring of training activities

- HR Support: onboarding, offboarding, and administrative follow-up of employees

- Coordination of collaborative tools and team support

- Administration and optimization of the Zoho environment (Zoho One, Zoho Books, Zoho Voice, Zoho Learn)

- Updating, structuring, and monitoring internal procedures

- Creating user guides and documentation for business tools

- Managing access, user accounts, and organizing shared spaces

- Monitoring specific files: accreditations, administrative declarations, and institutional coordination

- Logistics and administrative coordination of activities and projects

- Support for administrative piloting and multi-activity organization

This mission has allowed me to strengthen my expertise in administrative management, operational coordination, process structuring, and team support within an institutional and international environment.

Administrative and financial optimization of an international travel agency

Supporting an international travel agency in administrative, financial, and operational management to structure internal processes, ensure financial data reliability, and improve revenue tracking.

Missions performed

Results achieved

Client testimonial

"Nathalie has been an invaluable asset to my business for several years now. She has consistently exceeded expectations in every area and has recovered thousands of dollars in lost commissions through her persistence and attention to detail."

Prospecting and follow-up of client files for the promotion of software that helps professional venues improve customer service