Nathalie F.

Since June 2024, I have been remotely supporting the European and French Forum for Urban Security in the administrative management, operational support, and organizational coordination of several cross-functional activities.

My responsibilities include:

- Daily administrative support and operations coordination

- Administrative and financial follow-up of training activities

- HR Support: onboarding, offboarding, and administrative follow-up of employees

- Coordination of collaborative tools and team support

- Administration and optimization of the Zoho environment (Zoho One, Zoho Books, Zoho Voice, Zoho Learn)

- Updating, structuring, and monitoring internal procedures

- Creating support materials and user documentation for business tools

- Managing access, user accounts, and organizing shared spaces

- Monitoring specific files: accreditations, administrative declarations, and institutional coordination

- Logistical and administrative coordination of activities and projects

- Support for administrative management and multi-activity organization

This role has allowed me to strengthen my expertise in administrative management, operational coordination, process structuring, and team support within an institutional and international environment.

Administrative management / finance and accounting support / debt collection.

Collaboration with the accounting team for payment tracking and updating the client platform,

Processing invoices and collections for unpaid invoices.

Quarterly tax calculations and declarations (in collaboration with the accountant/tax advisor)

Review and reconciliation of commissions with ClientBase

Setting up and managing a budget

Assistance with travel arrangements as needed, including, but not limited to, creating dining guides and general destination research.

Prospecting and client file follow-up for the promotion of software enabling professional venues to improve customer service.