You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Nathalie D.ND

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Nathalie

I am pedagogical, structured, a good communicator, and convincing.
I can work in the IARD insurance sector: from claims management to risk and contract audits.
I am also comfortable in the medical and Silver Economy universes.

  • French

    Native or bilingual

  • Portuguese

    Fluent

  • Spanish

    Conversational

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Dometvie
    Sales Administration Manager
    July 2024 - Today (1 year and 11 months)
    Inventory monitoring
    Order processing
    Monitoring until delivery
    Supplier coordination
    Returns management
    Reporting dashboards
  • RQC
    AMO Consultant for IARD Insurance
    CONSULTING AND AUDITS
    August 2023 - Today (2 years and 10 months)
    Insurance public procurement:

    Audit report: risk and claims analysis

    Proposal of corrective actions or improvements to insurance coverage.

    Offer analysis
    Consulting IARD claims public market Audit
  • MACSF assurances du corps de santé français
    Partnership Manager - Business Networks and IARD France Expertise
    BANKING AND INSURANCE
    January 2019 - Today (7 years and 5 months)
    Paris, France
    Management of a team of 5 partnership managers
    - Management of a national network of independent IRD and Business Experts
    - Deployment of new expert technologies (Video Expertise, Online Appointments)
    - Responsible for the interface between Managers/network of experts
    - Performance and quality management
    - Monitoring of KPIs and customer satisfaction indicators
    - Facilitation of follow-up committees: definition of action plans and audits
    - Management of complex situations (anomalies, complaints, expert needs)
    - Creation of technical support materials and notes
    Team Management partner relations Performance Management customer relations Claims Management Insurance Technical Expertise meeting facilitation Onboarding

Recommendations

Be the first to recommend Nathalie

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • BTS Insurance
    CFA IGS
    1999
  • DEUG Law
    Paris V
    1996

Certifications

  • IARD Insurance Expert Technician
    CEA
    2008
  • Anti-Money Laundering System
    LCB assurances
    2022

Skill set

Categories