About Nathalie
French
Native or bilingual
English
Conversational
Experience
- B-VOLTExecutive AssistantMarch 2021 - December 2024 (3 years and 9 months)Vallauris, France
- Email and phone management, customer service
- Sales entry, invoicing, payment tracking
- Pre-accounting for VAT declarations
- Development and monitoring of schedules, dashboards, procedures
- Filing and archiving
- KOEDIACustomer Support TechnicianJune 2019 - December 2020 (1 year and 7 months)Biot, France
- Handling customer requests.
- Analyzing and resolving encountered anomalies (SQL databases), in collaboration with development teams.
- English communication with external technical or commercial partners.
- Enrichment of the internal shared knowledge base.
- VILLAVERDEAdministrative ManagerJanuary 2012 - May 2019 (7 years and 5 months)Antibes, France
- Executive secretarial services (correspondence, meeting minutes, schedules, etc.)
- Communication (posters, radio, mailings, statistics)
- E-commerce site management, social networks, customer disputes
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Education
- Horticultural Production BTSLycée Vert d'Azur1998BTS Productions Horticoles
- Scientific BaccalaureateCentre International de Valbonne1996Baccalauréat Scientifique