Description

I help businesses perform the way they should.

by Solving the right problem, not the obvious one.

Advisers diagnose and hand over a report. I stay until it is working.

Typical engagements include:

▸ Target Operating Model design and implementation

▸ M&A integration and post-merger delivery (30/60/90-day planning)

▸ Business transformation and operational improvement

▸ PMO / programme structure for complex cross-functional delivery

▸ Organisational design, workforce planning and change management

▸ AI-enabled workflow redesign and practical adoption

▸ People and Culture, Succession Planning, Leadership Alignment and Governance

▸ Interim Chief of Staff and strategic operations leadership

Most recently, within a $150m PE-backed international advertising and marketing group:

▸ Led the integration of 8 brands and 10 agencies as the group scaled from 4 to 10 agencies, with no operational disruption

▸ Supported growth from c.250 to 750 FTE across North America

▸ Designed and delivered 3 Target Operating Model redesigns across the build, scale and mature phases

▸ Built the operating structures required across 12 offices in the US and Canada

▸ Led enterprise platform rollouts across 10 agencies, including HiBob (HRIS), Greenhouse (ATS) and Awardco (Rewards & Recognition)

▸ Aligned people, processes, systems, governance and leadership across a complex multi-business environment, recognised by the Nasdaq Entrepreneurial Center, Campaign etc

I work with founders, principals, CEOs, boards and leadership teams across PE-backed, owner-led, regulated and listed businesses when they need senior support to bring structure, alignment and delivery discipline.

My multi-market experience - US, Canada, UK, Europe and Dubai

I am a Prosci Certified Change Practitioner, ADKAR and PCT, and an Associate of The Chartered Governance Institute, ACG, UK & Ireland.

Find it. Fix it. Make it stick

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Can work on-site

London (up to 50km)

Natalie Alberta Dusey Advisory (Dusey Services SARL • · Dusey Limited)
Interim Transformation & Integration Lead | Strategic Adviser
January 2026 - Today (7 months)
London, UK
I work with PE-backed, founder-led, owner-led and listed organisations on business transformation, M&A integration, operating model change, governance and strategic delivery.

Recent work includes:
Advising leadership teams on transformation priorities, operating model issues and delivery risks.
Designing change plans, impact assessments, stakeholder strategies and business readiness activity.
Building programme structures, governance, reporting and decision-making rhythms for complex cross-functional work.
Leading executive workshops and offsites to turn unclear priorities into decisions, ownership and action.
Advising on AI readiness, workflow redesign, governance and adoption where technology is changing how work gets done.
Change Management M&A Integration Programme Management Operating Model Business Transformation
Meet The People
Global Chief of Staff & Corporate Secretary
August 2021 - December 2025 (4 years and 4 months)
New York, United States
Meet The People || North America
◦ · $150M PE-backed international advertising, branding and marketing group built through acquisition. Founding team and member of the global executive committee.

Led the integration of 8 brands across 10 agencies, supporting growth from 4 to 10 agencies and delivered all key go-lives ahead of schedule with no operational disruption.
Designed and delivered 3 Target Operating Model redesigns as the group scaled from c.250 to 750 FTE.
Built the integration PMO, governance framework, enhancing reporting rhythm and decision structures used across the group.
Led cross-functional delivery across people, operations, technology, legal, governance and communications.
Delivered group-wide enterprise platform rollouts, including HiBob (HRIS), Greenhouse (ATS) and Awardco (rewards and recognition), achieving full adoption across 10 agencies.
Designed and led executive workshops and leadership offsites, securing decisions on structure, workforce priorities and implementation.
Established the DEI and culture framework and deployed change champion network across leadership teams, strengthening culture alignment and recognised by the Nasdaq Entrepreneurial Center, Campaign, Authority and HR Grapevine Magazine.
M&A Integration Post-Merger Integration Target Operating Model PMO Change Management
Spring Studios
Global Chief of Staff & General Secretary & Head of HR
March 2020 - August 2021 (1 year and 5 months)
London, England, United Kingdom
International creative agency working across fashion, beauty, lifestyle and luxury. Executive Committee member.

Led global HR transformation and organisational restructure across the UK, Italy and the US, delivering a fully operational HR function and expanded London team capacity.
Built a fully operational HR function and expanded the London team’s capacity.
Assessed organisational and infrastructure requirements, identified HiBob (HRIS), as one of the group-wide systems, and delivered its implementation, tiered change training and digital adoption to achieve full go-live and strong adoption.
Led the workforce transition during COVID-19, across the UK, Italy, and the US, acting ahead of the official government mandates, delivering rapid change communications and maintaining operational continuity.
Worked with leadership on organisation design, workforce planning, communication and business readiness
Organisational Design HR Transformation Digital Transformation Crisis Management Workforce Planning