Description

Are you looking for a reliable Virtual Assistant who understands business operations, finance, administration, and client communication?

Even though I am new to freelancing, I have more than 12 years of experience working directly with business owners in the garment manufacturing industry. Throughout my career, I have supported production operations, finance and accounting activities, sales administration, and customer relationship management.

My experience includes:

• Data entry and data management

• Excel reporting and analysis

• Production planning and monitoring

• Cash flow and financial reporting support

• Profit & loss report review

• Quotation and invoice preparation

• Customer communication and follow-up

• Administrative and executive support

• Sales and marketing assistance

I am highly organized, detail-oriented, and committed to delivering accurate and timely results. I can work independently, handle confidential information professionally, and support business owners with their day-to-day operations.

I am available for remote projects and look forward to helping businesses improve efficiency and achieve their goals.

Industry field of expertise

Languages

English
Native or bilingual
Indonesian
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Self Employed
E-commerce store owner
RETAIL (SMALL BUSINESS)
May 2019 - Today (7 years and 2 months)
Semarang, Indonesia
Managed an online retail store on Shopee and Tokopedia, handling daily operations including product listing, inventory management, customer inquiries, order processing, and sales promotions.

Responsibilities included:
• Customer service and communication
• Product listing and content management
• Order fulfillment and tracking
• Inventory monitoring
• Sales reporting
• Marketing and promotional campaigns
• Handling customer feedback and issue resolution

Developed strong skills in business operations, client communication, and e-commerce management.
Data entry clerk Microsoft Excel customer service E-commerce administrative support
PT ARINDO GARMENTAMA
Assistant
RETAIL (SMALL BUSINESS)
August 2013 - Today (12 years and 11 months)
Semarang, Indonesia
I currently work for a garment manufacturing company, where I have gained over 12 years of experience across production, finance, and commercial operations.

I started my career by assisting the Production Administration team, where I learned the end-to-end manufacturing process and developed a strong understanding of production workflows.

From 2013 to 2018, I worked closely with the company owner, supporting all production-related activities. My responsibilities included monitoring production planning, tracking output and productivity, analyzing line capacity, and ensuring operational efficiency.

From 2018 to 2025, I shifted my focus to finance and accounting. I assisted the owner in overseeing cash flow, reviewing profit and loss reports, monitoring financial performance, and supporting accounting operations.

Since 2025, I have been supporting the company’s marketing and sales activities. My responsibilities include identifying potential clients, managing client relationships, preparing quotations, and supporting business development initiatives.

This diverse experience has given me a strong understanding of how manufacturing businesses operate across production, finance, and commercial functions.
administrative support virtual assistant Microsoft Excel executive assistant Project Management